Learn how hydrant testing affects your water

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March 2019

TIPS FOR YOUR TAP

How hydrant testing affects your water

Did you know that Louisville Water maintains more than 24,000 fire hydrants around the city? These hydrants are flow-tested and maintained every year by dedicated crews to ensure they are in good working order. This testing typically occurs from April through October. While they are testing and flushing sediment from the hydrants, you may notice changes in your water. We explain what you might see and what it means .

Fix a Leak Week -- March 18-24

Water goes down the drain, but your money should not! According to the EPA, household leaks can waste nearly 1 trillion gallons of water annually nationwide. The agency's annual Fix a Leak Week reminds us to check for leaks around our homes. Just because you don't see a leak, doesn't mean you don't have one. Watch our video for tips on how to detect drips so you don't waste water or money.

Bourbon's best friend

What began as a chance meeting over a water tasting at a Kentucky Distillers Association conference in 2018 culminated with the opening of Michter’s new Fort Nelson Distillery. As visitors walk through the tour, they will see Louisville Water's display and learn why our water is so important to Michter's bourbon.

WaterWorks Museum reopens for the season

Want to see the inner workings of a fire hydrant? Or have your child dress up as a scientist or Louisville Water crew member? Then come visit the WaterWorks Museum at Louisville Water Tower Park (3005 River Road) The museum, which has been closed for the winter, is now back open for its fifth year with new exhibits for all ages. Click here for our hours, admission prices and tour information . We hope to see you soon!

Students put their Clean Hands Up!

Louisville Water is doing its part to take a bite out of this cold and flu season. Our handwashing lessons at schools, daycares and libraries across our service area teaches kids that washing your hands is the best defense from germs.

Where is this?

You could win a prize if you know!

We have some new exhibits this year that we are excited to share with our visitors! Do you know where this is?

The first five people to send the correct answer will receive a pure tap prize pack!

Good luck!

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Congratulations to Kendy Darling Wimsatt, Cindy Ramsey, Julia Kirby, Tracy Gregory, and Sharon Gilkey who were the winners of February's picture

contest! The February contest featured a picture of repairs that we are making to Pumping Station No.3 at Louisville Water Tower Park. This includes restoration work to the outside as well as to the steam pump inside the station. The repairs are scheduled to be complete later this year.

Got a Question?

Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times.

You can also visit LouisvilleWater.com and click on the Link icon for information on your account, or click on the Contact Us heading to send us an email.

And we are available through Facebook and Twitter as well. No matter which way you contact us, we are happy to help!

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