New England Livery Association E-News
July 2019
NELA News
From the Executive Director: NELA Testifies at MA State House
Rick Szilagyi of the NELA, John Boit of the Transportation Alliance (formerly the TLPA), and Tom Arrighi of A & A Metro
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Golf Tournament is Nearly Here
We have over 85 golfers registered already! Be sure to sign up NOW to join us for this fun day supporting local charities
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Fall Quarterly Meeting September 10th - Save the Date!
Wait until you see what we have lined up for you
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Welcome New Members
The New England Livery Association is pleased to welcome one Operator Member and one new Affiliate Member. To see all of the
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RI Operators Challenge State Sales Tax Interpretation
For quite a few years now limousine and taxi transportation has been subject to sales tax. The State of Rhode Island - Division of
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NELA to Host Breakfast Meeting at CD Boston Show
The New England Livery Association is pleased to announce that it has arranged to have
Andrew Card
, White House Chief of Staff
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Member Spotlight: Bristol Coach - Courtesy of LCT
Like many owners in the industry,
John Cacaccio
, CEO of
Bristol Coach & Limousine
, believes in the importance of customer service
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Industry News
NLA Partners with Limo University to Launch "No Operator Left Behind"
Although Bill Faeth hung up his hat as a Nashville-based operator (Silver Oak Limousine) in 2012, he stayed entrenched with the
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Leros Acquires AAA Worldwide Transportation
Leros Point to Point
announced the acquisition of
AAA Worldwide Transportation
on July 19. AAA Worldwide Transportation
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Do You Know How to Protect Against a Data Breach?
You may be aware of the recent crash of Target's POS system. This crash left Target unable to use their cash registers on June 15
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2019 LCT Survey Results Show Industry in Flux
Let's start with the bottom line good news: The financial picture for operators stands better this year than last. About six in 10
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Business Corner
What is Workers' Compensation? Your Questions, Answered
Workers' compensation refers to a set of state-mandated and federal rules and regulations that provide financial support and medical
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6 Factors That Make or Break Relationships at Work
Strong workplace relationships are foundational to the employee experience.
Research shows that
managers are significantly
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9 New Hire Mistakes and How to Avoid Them
A new hire's first days, weeks, and months establish the foundation for the rest of the employment relationship. Mistakes early on
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11 Proven Strategies for Increasing Employee Productivity in 2019
Employee and workplace productivity is a little like breathing.
It's vital in keeping your company alive and thriving. And when all is
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Customer Perception: What It Is, Why It's Important, and How to Improve It
Thanks in large part to the internet, we've reached a turning point in human history.
The constant connectivity. The steadfast
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What is a Customer Success Manager & What Do They Do for a Business?
Every member of your customer success team should prioritize the
customer's needs
and goals. That's why a
customer first
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Bus Biz
Selling Motorcoach Service: How to Stand Out
More luxury transportation operators are delving into the bus space than ever before. This has caused traditional motorcoach
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Will CSA Scores Be Public Again?
The House Appropriations Committee approved the fiscal year 2020 Department of Transportation funding bill in June. The bill
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Jean-Phillipe Nadeau Joins MCI as VP Regional Sales Eastern Canada
Motor Coach Industries (MCI), a U.S. subsidiary of NFI Group Inc., ("NFI"), the largest transit bus and motor coach
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Looking for Intra-NELA Affiliates?
NELA INFO
NELA Calendar of Events
NELA Board of Directors
Joining the NELA is now easier than ever!
Click here to apply online for NELA affiliate, operator, or vendor membership.
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