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SPONSEL NAMED ONE OF THE "BEST PLACES TO WORK IN INDIANA"
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The 125 winning companies represent nearly 30 cities and towns across the state, ranging in size from 15 to more than 1,800 employees. Top companies are determined through employer reports and comprehensive employee surveys. The Best Companies Group, which handles the selection process, oversees similar programs in 25 other states.
"We are thrilled and honored to be ranked among these great companies all across Indiana," said Managing Partner Tom Sponsel. "This recognition is an encouraging reflection of the culture we've created here at Sponsel. We thank all of the team members who have made the firm what it is today.
We strive to provide excellent counsel and services to our growing list of valued clients. We know we can only accomplish that goal through dedicated team members who enjoy what they do, and walk through our doors every day to join their fellow team members in delivering on promises made!"
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CUSTOMERS WANT ... "EXPERIENCES"
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By Lisa Blankman, CPA
Manager, Audit & Assurance Services
In 2019, when customers enter any business, they are seeking more than a transaction - they want an experience. Customers crave human connections and the feeling that people in the marketplace care about them on a personal level. Rather than simply providing a product or service, businesses should ultimately focus on building relationships with those that come in contact with their enterprise.
Think about when you visit a Chick-fil-A. It's not just the hot and tasty food that makes you come back. It's the personal touch of the customer service, specifically the way their staff members subvert expectations by saying "my pleasure" rather than "you're welcome." The phrase was embedded into the company's culture after founder Truett Cathy heard it uttered by an employee of the Ritz Carlton. It filled him with a warm feeling that he wanted to bring to his restaurants.
So, what do you do to give your customers this feeling?
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EMPLOYEE SPOTLIGHT: LIZ BELCHER
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A graduate of Indiana University's Kelley School of Business, Liz Belcher has been with our firm since its founding in 2009. She was recently promoted to Senior Manager - Tax Services.
In her new role, Liz will assist Nick Hopkins, Partner and Director of Tax Services, in leading the Tax Services department. Previously a Manager, she has a wealth of experience in working on the personal, business, trust and nonprofit income taxes of clients across a broad spectrum of industries.
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ESTATE PLANNING ISN'T JUST A ONCE-IN-A-LIFETIME RESPONSIBILITY
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Estate planning is a critical component of personal wealth management. Unfortunately, this important issue is often addressed just once and then buried under other tasks.
As your trusted advisors, the team here at Sponsel CPA Group strongly encourages you to dust off that plan every two to three years and review it in detail with your accountant, attorney and financial advisor. If you put this off, you'll probably find that the estate plan you spent so much time and money on 10 years ago is far from perfect.
Here are a just a few of the many scenarios that can occur in a decade, many of which are real-life examples that we've encountered with dated estate plans:
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The 2019 Tax Pocket Guide
Are you in the middle of tax season preparation? Be sure to check out this handy, pocket-sized guide that covers this year's tax rates.
Check Out Our Brand New Website!
Our new website is now up and running! Take a look at the slick, clean layout, and make sure you tell clients to visit us online.
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