In honor of National 211 Day on February 11, we are celebrating this vital service that is used by millions of people across North America, and thousands of people in Henderson County each year. NC 211 is our statewide free, confidential information and referral system that connects callers and online visitors at any time of day or night with local health and human services and is supported by local United Ways across North Carolina.
Every day, clients dial NC 211 to access free and confidential crisis and emergency counseling, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services, and childcare and family services. When activated during a disaster, NC 211 also becomes the public information portal for disaster related information.
“Last year, 3,684 callers from our community turned to NC 211 for help finding assistance with critical needs,” reported UWHC Executive Director Denise Cumbee Long. “No matter the situation, the specialists at 211 listen, identify underlying problems and connect callers to resources and services right here in Henderson County that can improve their lives,” she added.