Quality Connection
News and Updates for Brokers
February 13, 2020
Submitting Timely Renewals
Completed renewal packages must be received no later than the last day of the month prior to the renewal date. If renewal is not received by that date, the group will be terminated. Renewals received after the first day of the renewal month will be assessed a $250 reinstatement fee .
Using the My Account Portal
Register and sign in to manage your client enrollment online!
  • Enroll new hires
  • Make year-round changes online
  • Enter open enrollment selections upon renewal
  • View eligibility details
  • Generate useful reports

Review the three required training modules at QualChoice.com. Then fill out the My Account Training Certificate and return it to us. Your account will be created within 48 hours.
Accessing Secure Email
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires us to make sure all communications with Protected Health Information (PHI) are secured. We use the Cisco Registered Envelope System, which detects PHI in the body of outgoing email and/or attachment(s), and encrypts the message and attachment(s) . Learn more or get started with the system . 
Flu Shot Reminder
The Arkansas Department of Health continues to report widespread flu activity in the state. Flu-related deaths in Arkansas have increased sharply since last month, from 15 to 46. Remind clients that QualChoice members can get the vaccine with no out-of-pocket cost.


Updated Forms
Spread the Word
Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.
Online reviews are important! Please encourage your satisfied QualChoice clients to post a Google review. We appreciate your help!
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