|
|
Institute for Human Centered Design
invites you to our Inclusive Design + Innovation Immersion
|
|
Tuesday, October 9th, 10 a.m. to 9 p.m.
|
|
IHCD is a global non-profit that focuses on context – the individual’s interaction with physical, information, communication and social environments
–
and the power of design to transform those interactions to be enabling and facilitating. On Tuesday, October 9, we will open the doors of our street-side downtown Boston headquarters to share ideas from big thinkers and offer exhibits and demonstrations on design that includes.
|
|
Jennifer Otitigbe, M.S.
Google AI Team, Former Director of IHCD’s User/Expert Lab, Current IHCD Board Member
|
|
10 a.m. - 11 a.m.
Embracing Context: Contextual User Research for Inclusive Design
|
This session will highlight the pivotal role of contextual inquiry techniques on the design of inclusive spaces, services and products. Through an exploration of case studies of inclusive user research from the long history of the Institute for Human Centered Design, this talk will define what contextual inquiry is, why it is so valuable, and how to do contextual user research in a way that leverages the tremendous variety in sensory, cognitive and physical ability.
Jennifer Otitigbe has worked in all aspects of new product development from concept development to product launch. She currently practices User Experience at Google, where she specializes in user research for complex software systems.
|
|
Erica Walker, MSc, ScD
Noise Researcher, Post-Doctoral Researcher, Boston University School of Public Health Research Affiliate, MIT's Senseable City Lab
|
|
11 a.m. - 12 p.m.
NoiseScore: A Tool for Rethinking Community Noise Issues
|
In this session we will explore the dynamic nature of community noise, issues with current measurements and regulatory policy, and how NoiseScore can be utilized as a tool for change.
Dr. Erica Walker has broad experience working on environmental issues relevant to determinants of sound and noise exposure in the Greater Boston Area. She’s explored the impact of noise on the physical and mental health of people and communities.
|
|
Brian Mullen, Ph.D.
Manager, Brigham Digital Innovation Hub,
Brigham and Women's Hospital
|
|
12 p.m. - 1 p.m.
It’s Time to Make Mental Health an Innovation Priority
|
Medical care has been driven by amazing innovations covering devices, diagnostics, and drugs. However, we have not seen the same rate of innovation for mental illness. And mental illnesses are common in the United States. Nearly one in five U.S. adults lives with a mental illness (44.7 million in 2016, NIH). This talk will explore some of the challenges for innovation in mental health care and advocate for the need for more innovation in mental health care.
Brian is an entrepreneur, design engineer, and researcher with a passion for designing innovative medical products and assistive technologies to improve quality of life and enhance quality of care for under-served populations. He is also President of the IHCD Board of Directors.
|
|
Jan Carpman, Ph.D.
Director of Wayfinding, IHCD
|
|
1 p.m. - 2 p.m.
Taking a Turn for the Better: Understanding Wayfinding in Health Facilities
|
Ask patients what frustrates them most in a large health facility, and they’ll say, “I can’t find my way around – this place is a maze!” Ask decision-makers about wayfinding, and they’ll say, “It’s all about signage!” In this era of outsourcing navigation to apps and GPS, no one needs to find their way on their own anymore, right? Wrong! Lots of people do; and patients, families, and staff in health facilities need to navigate independently much the time. The key to wayfinding innovation -- enabling all users to navigate with ease -- is not the latest whiz-bang device, it is understanding what diverse users need and want, and deploying all the tools at your disposal to make available a carefully planned, designed, implemented, and maintained wayfinding system that meets those needs. Based on her 30+ years as a wayfinding consultant to health facilities around the US, Dr. Carpman, IHCD’s first Director of Wayfinding, will help you see wayfinding in a new -- and more comprehensive -- light. Understanding health facility wayfinding in all its glorious complexity can be an inspiring first step in helping your healthcare organization create significant, effective, innovative improvements to this critical aspect of customer experience.
|
|
Diana C. Anderson, MD, M.Arch
(
Dochitect)
|
|
2 p.m. - 3 p.m.
Architectural Form + Clinical Function: A Design Paradigm Follows
|
The delivery and design of healthcare today is rapidly changing, and increasingly complex. How are we closing the gap between designer intent and user experience? Increasingly, clinicians are asking not only for the architect’s perspective, but to develop a skill-set and knowledge-base that will allow them to help shape the future of health. Architects aim to engage clinical professionals within research, education and practice. We all have a shared goal in seeking to enhance health outcomes through innovations in the design of healthcare spaces, technologies, care delivery systems and policies. Specialized experts who can offer unique perspectives and hybrid models in problem-solving of complex systems are increasingly seen. Through combined thinking, research-based design has expanded to understand and improve the experience within healthcare spaces.
Diana Anderson is a healthcare architect and a board-certified internist. She completed her medical residency training at New York-Presbyterian Hospital, Columbia University Medical Center. As a “dochitect”, Dr. Anderson combines educational and professional experience in both medicine and architecture. She has worked on hospital design projects globally and is widely published in both architectural and medical journals, books and the popular press.
|
|
Dr. Henry (Trae) Winter III
Smithsonian/Harvard Center for Astrophysics
|
|
3 p.m. - 4 p.m.
The Eclipse Soundscapes Project: Making the Awe and Wonder of a Solar Eclipse More Inclusive
|
On August 21, 2017, millions of people viewed a total solar eclipse. However, for the visually impaired, or others who are unable to see the eclipse with their own eyes, the Eclipse Soundscapes Project, headed by PI Dr. Henry “Trae” Winter, delivers a multisensory experience of this exciting celestial event. The project, from NASA’s Space Science Education Consortium (NSSEC), includes audio descriptions of the eclipse in both real time and post eclipse for educational purposes, and an interactive “rumble map” app that utilizes haptic technology in a unique way to allow users to visualize the eclipse through touch and sound.
Dr. Winter is an astrophysicist working for the Smithsonian Astrophysical Observatory (SAO) at the Harvard-Smithsonian Center for Astrophysics (CfA). Dr. Winter has worked on eight NASA missions observing the Sun with varied duties such as designing optics, analyzing complex data sets, instrument calibration, planning observations, and designing software to automatically detect features in big data streams. His primary research focus is improving computer simulations to explore how energy is released in the Sun's atmosphere, the corona, and in other stars. Dr. Winter also designs video wall exhibits that bring the wonder and beauty of the Sun and the universe to public. His exhibits have been featured at the Cooper-Hewitt National Design Museum, the National Air and Space Museum, and the Harvard Art Museums’ Lightbox Gallery.
|
|
Jan Carpman, Ph.D.
Director of Wayfinding, IHCD
|
Marion Decaillet, MBA
Director of Inclusive Transit, IHCD
|
|
4 p.m. - 5 p.m.
Beyond Accessibility Compliance:
Inclusive Design for the MBTA (Massachusetts Bay Transportation Authority)
|
The MBTA, home to North America’s oldest public transit system, is on a mission to make its subway cars and light rail, heavy (commuter) rail, and bus system usable by all customers, including those with physical, sensory, and brain-based functional limitations (disabilities). Mass transit continues to be essential to the future of livable, global cities. Due to current and future expectations for individualized travel -- as embodied by ride-hailing firms, driverless cars, and biking -- mass transit needs to adopt a commitment to seamless inclusive design, in order to present a constellation of important features and services to its increasingly diverse ridership. Along with IHCD Executive Director, Valerie Fletcher, Dr. Carpman and Ms. Decaillet are developers of the MBTA’s 2019 Design Guide for Accessibility. The Guide will present an approach to the design of MBTA stations, stops, trains, and buses that goes beyond accessibility compliance and toward integral inclusive design. It will detail state-of-the-global-art inclusive design features, policies, and programs needed throughout a customer’s journey; and aims to assist the MBTA in becoming an inclusive design model for other legacy transit systems.
|
|
Meg Smith, IES, LC, LEED AP, WELL AP
Signify Data Analytics & Artificial Intelligence | IOT Applications
Philips Lighting North America Corporation
|
|
5 p.m. - 6 p.m.
Lighting for the Enabling Workplace
|
The workplace can be defined as an environment which provides all members of the workforce with physical, psychological, social and organizational conditions that protect and promote health and safety while achieving the organizational goals.
Lighting is a powerful tool to be used to support health and well-being. Existing best practices in lighting design, which are too often sacrificed to meet cost reductions or utility rebates, can be implemented easily to support the enabling workplace. In the near future, my vision for lighting systems in the Internet of Things is to make lighting capable of addressing diversity in the workplace by making lighting control individual and adaptable. In this way, we can transcend the limitations of metrics based on energy and operational efficiencies and shift the focus towards human health, effectiveness and well-being, resulting in inclusive and supportive environments.
Meg is a user-centered innovation professional, currently involved in lighting applications research with a special focus on health and well-being in the workplace.
|
|
Patricia Rizzo, MS in Lighting, LEED AP
Healthcare and Wellness Programs Manager at Axis Lighting (Montreal)
|
|
6 p.m. - 7 p.m.
Light Beyond Vision
|
Light affects more than our ability to see - it is the primary cue that aligns us with the 24 hour day on earth, and regulates our 24 hour biological rhythms, known as circadian rhythms. Today's lifestyles and external environmental factors can easily disrupt those rhythms. What is the impact of circadian disruption on our health and overall wellness, and what role does light (and lighting) play?
From Lighting Design Program Manager and Adjunct Professor at Rensselaer Polytechnic Institute’s (RPI’s) Lighting Research Center to Senior Lighting Applications Developer at Philips Lighting Research North America and now to Axis Lighting, Patricia’s focus has been to bridge lighting research and design practice.
|
|
Janice Majewski
Director of Inclusive Cultural & Educational Projects, IHCD
|
|
7 p.m. - 8 p.m.
The Zigzag Course of Innovation in Inclusive Museum Design
|
Museums have unevenly addressed issues of inclusion for people with
disabilities since the turn of the last century. Innovative approaches have zigged and zagged: from 1920s lectures for segregated groups brought from institutions; to 1990s accessible museum program and exhibit designs that sought to welcome and engage visitors with a broad spectrum of abilities; to current separate programs and technologies that provide specific accommodations for people with specific disabilities. This session will discuss ways that environmental, communication, and program design can facilitate integrated museum enjoyment for people of all ages and abilities.
Jan founded the Institution-wide Accessibility Program for the Smithsonian Institutions. She led the team that wrote the first comprehensive set of U.S. museum exhibition accessibility guidelines, the Smithsonian Guidelines for Accessible Exhibition Design, the most recommended guidance document in the field. Jan leads IHCD’s expansive cutting-edge consultation in inclusive design for cultural institutions.
|
|
Rama Gheerawo
Director, Helen Hamlyn Centre for Design, Royal College of Art, London
|
|
8 p.m. - 9 p.m.
Design to Make a Difference: Inclusive Design in Action
|
Do you ever think about how you can make a positive difference in the world and effect real social change? Rama Gheerawo has dedicated his life to this, using his chosen profession of design to enable this work.
Design is one of the most powerful professions and essential in making you more creative. It can change the world for the better and address some of the biggest challenges we face in healthcare. Rama Gheerawo will share inspiring stories and outline challenges drawing on two decades of experience working in inclusive design. The Helen Hamlyn Centre for Design at the Royal College of Art that he leads has completed nearly 280 projects with organisations such as Samsung, Unilever, Ford as well as third sector organisations and governments across the world. Rama’s lecture will show how business and society can benefit from a people-centred design approach. Projects will include a redesign of the emergency ambulance, ways of making urban space more liveable and loveable, as well a creative approaches to mental health.
His interest is in people-centered and socially inclusive design. Rama speaks internationally and runs workshops for audiences that range from students to business executives to civil servants. Rama has experience in the creative industry having worked in automotive, product design and multimedia design sectors.
|
|
Demonstrations
Led by Woodbury Shortridge, Lead HCI Engineer, IHCD
|
|
 |
3-D Glasses for Wayfinding Eye-Tracking:
Developed by a Singaporean Nanyang Technological University intern to IHCD with Woody Shortridge of the IHCD team.
|
|
|
|
NoiseScore:
A free smartphone application that allows users to document their objective and subjective response to community noise issues.
|
|
|
|
|
Eclipse App:
Invites users to understand the eclipse by using their fingers including the Eclipse Soundscapes’ collection of interactive “Rumble Maps” that allows you to, in a way, touch the shifting sun through your phone’s vibrations. Developed for the 2017 Eclipse.
(afternoon only)
|
|
|
|
HowlRound:
A free and open platform for theatremakers worldwide that amplifies progressive, disruptive ideas about the art form and facilitates connection between diverse practitioners. IHCD has worked with HowlRound to make it a model of inclusive open platform. HowlRound’s Vijay Mathew and Woody Shortridge will demonstrate with user/experts.
|
|
|
|
Tactile Studio, Paris –
The world’s premier tactile model designer. Tactile has developed their own in-house digital manufacturing and supply chain – 3D design and modeling, production by digital manufacturing, 3D printing, laser cutting, digital printing and transforming the sensory experience of museums worldwide.
|
|
IHCD Home -
IHCD has decades of leadership and experience in residential design that works for everyone.
IHCD Home
focuses on sharing information and practice for making homes that do more, that support health, safety, comfort, and confidence. This new program offers opportunities for exploration and inspiration as well as practical information.
|
|
Inclusive Design for the MBTA
– IHCD will share current and recent work for the MBTA in both the physical and digital realms that reflect the T’s commitment to inclusion by anticipating the full diversity of riders and finding what works. In apps, in a new design guide and through a major investment in reinventing the most troubled parts of the system, the MBTA intends to improve the comfort, confidence and sense of control for all riders.
|
|
Inclusive Information Design –
A state-of-the-art visual primer for digital and print inclusive information design with take-away tip sheets.
|
Lixil/American Standard
– The progressive Japanese innovator, Lixil, now owns American Standard and Grohe. They will exhibit their extraordinary Toilets for All collaborative global effort with UNICEF to tackle basic sanitation for 250 million people around the world by 2021. They will also share information about their new quiet toilet for people with autism with extreme sensitivity to sound.
|
|
Wilhelmina Crolius, MSc/MA, Innovation Design Engineer
– Award-winning AVAST, the first smart lighting system that connects where you are globally with local weather conditions; bringing an experience of light movement back into our lives. AVAST was designed as a response to the smart lighting systems that have been developed for modern work environments to optimize peak human performance often to the detriment of good mental health practices. Designed for the future of work and in particular working at home, AVAST brings natural, changeable, experience of light and light cycles into your home office. It offers opportunities for enhanced “presentness” with a nod to the role cycles of nature play in our well-being and sense of self.
|
|
Date
: Tuesday, October 9, 2018
Time
: 10 a.m. to 9 p.m.
Location
: Institute for Human Centered Design,
200 Portland St. Boston, MA
To Request an Accommodation,
contact:
Leigh Anne White: lawhite@ihcdesign.org
or
Anoopa Sundararajan: asundararajan@ihcdesign.org
|
|
Institute for Human Centered Design | 617-695-1225 | www.HumanCenteredDesign.org
|
|
|
|
|
|
|
