Change Management 101 - "make it your own"
When implementing best practices there's no need to reinvent the wheel, but you will need to customize it in a way that makes your users want to get in the car and drive.
For example, the Senior Friendly Care Framework provides an evidence-based road map for what senior friendly care should look like. The framework allows the flexibility for organizations to customize their senior friendly care journey, especially around the implementation of processes of care.
Across the globe there are many examples of processes of care initiatives and tools which can be adopted or adapted to complement an organization's senior friendly care journey. A few examples include:
- The Age Friendly Health System Initiative in the U.S. which focuses on "4Ms" (Mobility, Mentation, Medication, what Matters), for processes of care. The creators of this initiative connected with us in their development phase to learn about Senior Friendly Hospital ACTION (Accelerating Change Together in Ontario) and how they could adapt implementation concepts in their region, such as creating an "Action community of practice" to share learnings across organizations. Click here to learn more.
- End PJ Paralysis (#endPJParalysis), a mobility initiative to get older adults dressed and moving. Originating in the U.K., this initiative is now spreading globally. Recently Alberta Health Services embraced and endorsed this initiative and have encouraged organizations to get creative with how they roll it out. Click here to learn more, and save the date for our webinar on Aug 22, 2019 when Paul Wright, Interim Director, Clinical Quality Improvement, Patient Safety and Patient & Family Centred Care will provide implementation learnings and tips, as well as data on outcomes.
Our QI coaches share bright ideas to support people who care for frail older adults, and who want to learn from and inspire others. To share tools and experiences or ask for advice from others, including our QI coaches,
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