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NEWS FROM AROUND THE WEB

Upward Mobility Is Key to Solving Housekeeper Staffing A big problem nowadays pertains to effectively staffing a housekeeping department. It’s becoming a persistent problem as this ‘servile’ job is not deemed as a good launch pad for bigger and better prospects in life. (Hotels Magazine) Read More

How Rising Expenses Affect Real ADR Growth With an increase in expenses, especially when fighting for retaining labor and talent, hoteliers might need to exert pricing power in order to keep average-daily-rate growth from dipping. (Hotel News Now) Read More

8 Email Marketing Tips for a Successful Hospitality Industry Campaign In the hospitality industry, what you want to do is increase the amount of direct bookings, encourage engagement with your brand, and build loyalty in your guests. (eHotelier) Read More

Why Repeat Hotel Customers Are Better than New Ones While all guests are valuable to the hotel industry, the positive economics of repeat customers can't be ignored. Building customer loyalty is one of the most important steps for a hotel's success. (Hospitality Net) Read More

Insurers, Businesses and Consumer Advocates Unite Against Surprise Medical Bills Nine organizations representing consumers, businesses and health insurance providers revealed they are banding together to protect patients from surprise, unexpected medical bills. (Becker's Hospital Review) Read More

12 Characteristics of Health Care Disruptors Long-standing players in the health care market, along with a growing number of new market entrants – including tech behemoths and aggressive startups – have driven a flurry of activity in the health care space in 2018. And the pace of this activity has only increased in the last six months of the year. (American Hospital Association) Read More

PwC's 2019 Trend to Watch: Healthcare's Becoming More Like the Broader Economy Healthcare was long considered an outlier compared to the rest of the economy, but it’s now behaving more in line with other industries—and that’s driving the trends to watch in 2019, according to a new report. (Fierce Healthcare) Read More

How 9 Hospitals, Health Systems Show Employee Appreciation During Holidays Hospitals and health systems show appreciation for employees all year, and that doesn't stop during the holidays. With parties, letters, meals and other efforts, organizations ensure workers know they are valued. (Becker's Hospital Review) Read More

EEOC Official: 'Qualification Standards' Could Lead to ADA Violations Employers need to ensure job descriptions accurately reflect the essential functions of a given job, but may also need to ensure those functions aren't contradicted by employers' "qualification standards," a U.S. Equal Employment Opportunity Commission (EEOC) official said. (HR Dive) Read More

5 Benefit Trends to Watch In 2019 Employers need to ensure job descriptions accurately reflect the essential functions of a given job, but may also need to ensure those functions aren't contradicted by employers' "qualification standards," a U.S. Equal Employment Opportunity Commission (EEOC) official said. (Benefits Pro) Read More

Giving the Boot to Kickboxer Violated USERRA As a recent appellate decision demonstrates, the scope of protection afforded to service members and veterans under the Uniformed Services Employment and Reemployment Rights Act (USERRA) is broad. (HR Daily Advisor) Read More

In Recruiting, Everything Old Is New Again Let’s be real. Young people do some things better than older people. And older people outshine young workers in other ways. (Forbes) Read More

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