Greetings!
While the seasons change quickly and we are now enjoying the cooler, crisp evenings of autumn, All Star Software's focus is not always on change but also on maximizing the benefits of your existing technology and finding ways to help you work smarter. Building on and fine tuning the best practices and technology you use every day is something we are always working on because we challenge ourselves to make your experience continually better.
Count on us as
your solution expert for information capture, storage and process automation and let us know how we can help you achieve your goals for this year as well as for the future.
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Process Intelligence: The unsung hero of digital transformation
Effective digital transformation is about connecting the dots between internal processes and your customers and trading partners and optimizing all those interconnections.
Of course, it is difficult to improve what we don't understand. To aggressively pursue process improvements and their automation requires an in-depth knowledge of your current performance baseline and the identification of sub-optimal execution patterns. This includes both public facing and internal processes. Historically, the key challenge to achieving this insight has been inhibited by the inability of business intelligence and related tools to understand business processes.
The need for deeper insights has been further exposed with the increasing popularity of process improvement and automation technologies such as Business Process Management (BPM) and Robotic Process Automation (RPA). Without a complete understanding of current operations and a quantitative understanding of the costs and efficiencies of process variations, organizations being pushed into BPM, RPA and other transformation projects are greatly disadvantaged.
The first step in achieving these critical insights is to recognize that understanding business processes requires a new analysis approach, typically referred to as process intelligence. This also dictates that analysts must have tools specifically designed to meet the unique demands of process intelligence. Unfortunately, existing business intelligence, process mining and related tools have failed to deliver the necessary insights.
A process intelligence tool must include all the capabilities necessary to understand, analyze and optimize processes. TimelinePI offers a new approach to process intelligence based on a patent-pending approach called Timeline Analysis, which can analyze any process type -- from structured to ad hoc case management and includes a rich library of best-practice analytical tools uniquely designed for process intelligence.
Through process intelligence, you will have the capability to discover and visualize process execution details automatically from your existing data, while guiding you towards best practices for performing analysis of large sets of process instances to assess their operational efficiency and identify the root cause for adverse cases. Managers are also able to monitor future processes to ensure they meet all necessary quality, performance and compliance goals. Process intelligence provides critical insight needed to drive an efficient and profitable business, and is the key to extracting value from any digital transformation initiative.
For more information about Process Intelligence, please contact your All Star Software Systems account manager or
sales@allstarss.com.
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Solution Spotlight
OnBase for Human Resources
When OnBase is integrated with your Human Resources Information System (HRIS), your HR employees can easily and instantly access both prospective and current employee documents and information directly from within the HRIS. They never have to leave the system. And they may never realize they are working inside OnBase. Below are some key components of using OnBase within the HR department. Key factors include storing and retrieving documents, automating workflow processes and codeless integration with your HRIS system.
OnBase captures, stores and routes applicant files, freeing recruiters from paper-based, manual processes, allowing recruiters to find the best candidates.
With complete visibility into onboarding processes, OnBase ensures tasks are completed on time.
OnBase provides human resources staff with a single location to store employee files, making them instantly available when needed. Within each employee file, OnBase identifies missing documents and automates document retention, helping organizations meet compliance standards and regulations.
Electronically store and distribute policies and procedures, ensuring every employee is aware of the most current policies while also supporting compliance.
From benefits to payroll instructions, OnBase enables HR staff to automate the management of necessary activities for departing employees.
For more information on using OnBase to enhance your HRIS system and your HR processes, please contact your All Star account manager or email us at
sales@allstarss.com.
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What's New
Windows 10 and OnBase Support
by Bean Schlather (Hyland)
Impact of Windows 10 support cycle on OnBase support
Introduction
With changes to Microsoft's release cycle for Windows 10 resulting in a shorter support lifecycle for each version, many customers and partners have questions about how it will impact their OnBase solutions. This document addresses how the changes made by Microsoft impact the current development and support practices of Hyland.
What has changed?
Microsoft has introduced a new release cadence with Windows 10 called the Semi-Annual Channel (SAC). The SAC reduces the security patch and support cycle for versions of the Windows 10 operating system to 18 months. This new release cycle is described by Microsoft here.
Microsoft has previously had very long support cycles for their Windows releases, and the IT world has grown accustomed to these practices. For example, security patching for Windows XP ended after 12 years and security patching for Windows 7 ended after 11 years. It is no surprise that only 18 months of security patching for Windows 10 versions will require some adaptation from the entire IT world.
While this 18-month window can be avoided by taking part in the Long-Term Service Branch (LTSB) offered by Microsoft, not all customers will choose this route because it virtually eliminates new feature availability.
How will this impact Hyland's support of OnBase?
Hyland does not have plans to change our process for the continued release and support of new versions of OnBase because of the new Microsoft SAC cadence.
Additionally, as part of our development process, Hyland will continue to address issues related to defect mitigation and support for newer versions of platform dependencies, such as the operating system and database, in the current version of OnBase and two prior releases.
For example, with the release of OnBase 18, Hyland will continue to address defect and platform issues in OnBase versions 18, 17 and 16.
If there are exceptional circumstances that may require changes to earlier versions of OnBase, such as security events like Heartbleed, Hyland will continue to evaluate the need for critical changes in even earlier versions of OnBase.
How will this impact compatibility of OnBase with
Windows 10?
Hyland has a long history of maintaining compatibility with new versions of Windows as they are released by Microsoft.
With the new SAC release cycle implemented by Microsoft, Hyland will support compatibility with the versions of Windows 10 currently supported by Microsoft at the time of the OnBase release and the next three SAC releases after the OnBase release. This strategy will typically provide OnBase compatibility with Windows 10 for about three years after the release of that version of OnBase. The exact length of the compatibility window depends on the timing of the specific release dates for Hyland and Microsoft products.
For example, OnBase 18 was released in June 2018, so OnBase 18 is compatible with the three SAC versions of Windows 10 supported by Microsoft as of June 2018. The following table lists the release and end-of-service dates for the Windows 10 SAC releases compatible with OnBase 18 as of June 2018.
Hyland will continue to support compatibility for OnBase 18 with the next three Windows 10 SAC releases in fall 2018, spring 2019 and fall 2019. Based on the current SAC cadence published by Microsoft, OnBase 18 compatibility with Windows 10 is expected to end in spring 2021 (or 18 months after the fall 2019 SAC release).
Note that this does not necessarily mean OnBase will not function when Windows 10 is upgraded to a version of Windows outside the compatibility timeframe. It also does not necessarily mean that OnBase will not function with versions of Windows 10 not supported by Microsoft at the time of a release of OnBase.
However, when OnBase is operated in an unsupported version of Windows 10 there may be limitations or subtle differences imposed by the operating system that cause OnBase to function in unexpected ways. Since Microsoft does not have a commitment to provide support for Windows 10 beyond its new 18-month strategy, Hyland also has limited ability to control compatibility outside of the same timeframe.
If it appears that an issue in OnBase may be caused by an unsupported version of Windows 10, organizations may be asked to validate that the issue occurs in a supported version of Windows 10. Hyland will make this request if there is reason to believe that the operating system version is a contributing factor to the issue.
If the issue is still present in a supported version of Windows 10, then Hyland will evaluate the issue for a change to OnBase. If the issue is determined to be related to an unsupported version of Windows 10, organizations may be required to upgrade to the current version of OnBase to maintain compatibility with Windows 10.
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That's it for this edition of The
ACCELERATOR
. Please don't hesitate to reach out to us if you have any questions pertaining to the information included in this newsletter. We appreciate your time and continued patronage and look forward to hearing from you!
Sincerely,
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TechQuest is in Session!
The fall session of
TechQuest 2018
, is taking place, from November 11-16, 2018, at the Hyland Software headquarters in Westlake, Ohio.
The TechQuest conference provides OnBase professionals with an in-depth experience of the latest OnBase features and functionality. Learn and be inspired by the more than 70 sessions led by OnBase engineers and trainers. Get help from OnBase experts through an extensive set of hands-on labs, and connect with OnBase users from around the world, giving you the opportunity to understand and grow the best solutions possible.
Click here to learn more. Registration is still open!
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Get the Most Out of Your Ariba Invoice Workflow
The Ariba eInvoicing network is fast becoming an industry standard when it comes to electronic invoicing. The efficiency with which you can validate and automate your invoices before entry into an ERP system is unmatched in the industry. However, the Ariba network does not capture invoices that come from certain connection points, including paper and email attachments.
Unless your business is completely digital and your customers function in a totally homogeneous manner, you need a viable supplement to the network. That network is All Star Software Systems'
specialty invoice capture to the Ariba Network.
What does All Star Software Systems do for Ariba network users?
All Star's solution will allow you to easily capture paper invoices, email attachment invoices and other invoice transactions (XML, DB, EDI, Excel) that are not originating in the Ariba network. Once captured, the system allows you to automatically extract relevant header and line item data and to validate that data based on; extraction confidence, calculations or ERP validations. Once validated, the PO invoices can be matched against your ERP system and the Non-PO invoices can be coded manually or automated with vendor defaults. At that point, the invoices can be injected into your Ariba workflow solution and follow the Ariba workflows already in place.
Find out more...
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Software Updates
Kofax Capture 11.0.0.4
11.0, Fix Pack 4
Released 8/28/2018
Kofax Capture 10.2.1.7
10.2, Service Pack 1, Fix Pack 7
Released 9/20/2018
Kofax Transformation Modules 6.2.1.3
6.2, Service Pack 1, Fix Pack 3
Released 8/29/2018
Kofax Kapow 10.3.1
10.3, Service Pack 1
Released 9/28/2018
Kapow 10.2.0.6
10.2, Fix Pack 6
Released 8/30/2018
Kofax TotalAgility 7.5.0.3
7.5, Fix Pack 3
Released 9/26/2018
Kofax TotalAgility 7.4.1.11
7.4, Service Pack 1, Fix Pack 11
Released 10/4/2018
Kofax TotalAgility 7.3.2.10
7.3, Service Pack 2, Fix Pack 10
Released 9/25/2018
PaletteArena 2018-1.0.7
2018-1, Fix Pack 7
Released 10/5/2018
PaletteArena 6.5.5.0
6.5., Service Pack 5
Released Q4 2018
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OnBase 2018 State of Accounts Payable Report
A Look at Current AP Operations, Challenges, Visibility and Control
Recently, Hyland surveyed 200 Accounts Payable professionals and published their findings in a new report called the
2018 State of Accounts Payable Report
. The survey results reveal how well AP organizations currently operate, their primary challenges, and why attributes like visibility and control are most valued in invoice processing.
The report attempts to examine why AP organizations continue to experience challenges and processing delays, despite making significant investments in technologies like Enterprise Resource Planning (ERP) and automation.
Additional results indicate a need for greater process visibility across the procure-to-pay cycle. Organizations should prioritize that attribute when selecting AP automation vendors.
However, that's just one part of the solution. The report also shows that a lack of process control is preventing AP organizations from achieving the operational efficiency and productivity they so desperately seek.
Read survey results.
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Team News: Alan Kerr Joins All Star's Technical Group
Here we grow again!
All Star Software systems is always keeping an eye open for new All Star talent in our constantly expanding organization. We seek individuals who have a passion for success, support our core values and can add significant value to the company and to our customer' solutions.
Alan Kerr
Solution Architect
All Star Software Systems is pleased to announce that Alan Kerr has joined our technical team
as a Solutions Architect. His many years of programming expertise includes a wide range of experience in design, development, implementation and testing of custom software for business automation and software development.
Alan's broad experience in the ECM industry has provided outstanding support and technical guidance to many of our customers. With a focus in Windows development using the Visual Studio environment and web development, he has worked with many document management and data capture applications including Kofax Capture and Transformation modules, Hyland OnBase and AnyDoc. In addition, Alan has d
eveloped Kofax custom modules, workflow agents, export connectors, and validation scripting.
"All Star is pleased to continue to add depth to our Technical Team", said Paul Pitts, Vice President of Operations. He added, "A long- time co-worker of many here at All Star over the past three decades, Alan Kerr has joined our Professional Services Group as a Solution Architect to aid in Project Management, Kofax and OnBase development. Alan has significant experience, dating back to the 80's when he implemented one of the first OCR algorithms, which ran on a converted PanaFax fax machine that functioned as a scanner! He has worked tirelessly in the content management, advanced capture and workflow world, delivering high-end solutions in the ECM space. We all look forward to the deep experience Alan brings to our team and ultimately to our customers."
Alan and his family reside in one of the many richly historic villages of CT. He has a BA in Physics and an MS in Electrical Engineering.
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Middletown Business Park
440 Smith St.
Middletown, CT 06457
860 613 1500 Phone
860 613 0519 Fax
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