When Steven reached out to the MyFLVet line, it was because he and his wife were on the brink of eviction. For months they had been in conflict with their landlord, and combined with Steven’s disabilities that made it difficult for him to navigate their three-story townhome, they were ready to move. The care coordinator they connected with when they called the MyFLVet line encouraged them to get the landlord on the phone so that between all of them, they could reach an agreement. Through the course of that phone call, the landlord agreed to allow Steven and his wife 30 days to find a new place to live.
Unfortunately, the landlord didn’t hold up to his end of the agreement and filed for eviction the following day.
Steven and his wife Maria knew finding a new home would be a challenge for them. They were living off of Maria’s limited salary, while Steven waited to see if his disability claim to the VA would provide them additional income. Steven felt guilty that his physical and mental disabilities left him unable to work, with the burden of providing for their home falling on his wife. The care coordinator validated Steven’s feelings, and worked with him and his wife to try to locate a safe and affordable new home for them.
Their care coordinator checked in with them each day, and helped Steven and Maria to quickly find a new home that suited their needs. Thankfully, their new home and landlord were very accommodating of Steven’s disabilities.
Steven and Maria were appreciative of the care coordinator and the continued support he provided to them during this difficult season in their lives. Thanks to the support of donors, care coordinators are available to lend a hand to clients like Steven and Maria even when all hope seems lost.
