One Good Thing
Improving the Work Experience at UCSF

Issue 103
To make our True North "Our People" efforts more visible at UCSF, this communication provides a highlight of one enhancement, story or tip intended to improve the work experience for clinicians and faculty at UCSF Health.
UCSF Health nurses Stessi Cattrell (left) and Lisa Mogannam on March 7 work to set up one of the Accelerated Care Unit at UCSF’s Parnassus Heights location. Photo by Noah Berger
How Are You Doing During
COVID-19?

Jumping in this past week to work with the hundreds, if not thousands, of people across UCSF working night and day to respond to this unprecedented situation has been humbling and awe inspiring. Your many contributions are nothing short of heroic.

A huge shout out to our clinical teams who are truly on the front line of care and to all those who support them. Thank you also to those leading in the response in coordinated and lightning speed fashion to achieve our 3 goals:
·      Take exceptional care of the patients we have the opportunity to serve
·      Support and keep our workforce safe
·      Communicate with and inform our UCSF community 

By all accounts, we now need to buckle in for what will likely be an even more bumpy next few days and weeks across our country. There is no community I’d rather be part of than here at UCSF with all of you in such a time.

Please know that it is normal to be feeling heightened anxiety, uncertainty, stress and fatigue in this situation, and that there are resources to support you. Check in with yourselves, and each other, take breaks from work and COVID when you can, and reach out if you need help. Remember that "social distancing" really means "physical distancing" and that remote social connections with people are encouraged and protective. We will get through this together.
-------------------------------------------------------------------------------------------------

For further support, please check out the following resources:

T he UCSF Caring for the Caregiver Program is dedicated to providing support to faculty, staff and trainees experiencing emotional distress related to the clinical care of patients. Please contact caringforthecaregiver@ucsf.edu anytime to request support for yourself or a peer, or a debriefing for a group. More info can be found here or by email to kiran.gupta@ucsf.edu .
 
 
UCSF Resources:
·      24/7 Spiritual Care Chaplains on Call : Parnassus/Mount Zion: 628-248-9664 (Voalte) or 415-443-2273 (pager); Mission Bay: 415-476-9720 (Voalte) or 415-443-5786 (pager) 
·      Student Health and Counseling 24 hour crisis line: 415-476-1281 option 2
·      GME 24 hour support line: 855-221-0598
·      Additional Resources for Someone in Crisis
 
 
CDC Resources:
For Everyone
For Communities
For Families and Children
·       Coping After a Disaster – A Ready Wrigley activity book for children age 3-10
For First Responders


Hosted by Empowering Women Physicians
Coaching for physicians who want to talk about their experiences during the COVID pandemic.
(Open to all genders. Certified physician coaches. Free. Webinar style. Register in Advance. )