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November 2018

TIPS FOR YOUR TAP Troubleshoot water issues Our award-winning water is known for its superior water quality and great taste but we know that sometimes when you turn on the tap, there might be an issue. Our Water Quality Self-Diagnostic Tool will help you troubleshoot your water problems, should you ever have one.

Planely, it's great water! Are you one of the 300,000 passengers who walk through Louisville International Airport every month? When passengers get a drink of water or fill a bottle on their way to or from their plane, they will be using the new Louisville Water-branded fountains and bottle-filling stations throughout the terminal. Next time you are at the airport, quench your thirst and fill up your reusable bottle with delicious Louisville pure tap ® !

Rake leaves away from meter lids Autumn leaves changing colors may be beautiful to see, but the falling leaves mean work for most homeowners. While you rake the leaves from your yard, Louisville Water meter readers ask that you remove leaves and debris from your meter lids too, especially before the snow falls, and we will explain why .

Historical look at how wars have affected Louisville Water Veterans Day is observed each year on November 11, and on November 9, Louisville Water honored our veterans with a breakfast and parade. We also used this occasion to look back at our history to see how the nation’s wars have impacted Louisville Water's operations and employees. From the Civil War to the war on terrorism, nearly all armed conflicts have affected how we did business.

Celebrate the festive season at Water Tower Park! Looking for a place to hold your holiday party? Look no further than Louisville Water Tower Park! We offer a variety of set up options, reasonable rates, easy-to-find location, free parking and everything you would need onsite. Plus a beautiful and historic venue that sits right on the banks of the Ohio River.

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Where is this? You could win a prize if you know! Do you know where this Louisville Water event took place? If you know, you might win a prize from us! The first five people to  send the correct answer  will receive a pure tap prize pack!  ----------------------------------------- Congratulations to Emily White, Mark Maier, Lisa Kopp, Ryan Burt and Maggie Brown-Evans who were our winners from October's picture contest! The October contest picture below is one of our purely local partners, Heine Brothers' Coffee! They use Louisville pure tap ® in their coffee and serve our water in their stores. We have many purely local partners in town and if you are looking to join, visit our purely local page for more information! It's a win-win for all!

Got a Question?   Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times.  You can also visit LouisvilleWater.com  and click on the  Link icon  for information on your account, or click on the  Contact Us  heading to send us an email.  And we are available through  Facebook  and  Twitter  as well. No matter which way you contact us, we are happy to help!

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