Federal "3-Day" consumer cooling off period does not apply for vehicle sales

As we phase in to new sales operations in response to COVID-19 we know that you will depend more on E-commerce, so this reminder from the FTC is vital.

According to the Federal Trade Commission, the federal "3-day" consumer cooling off period does not apply for vehicle sales .

Even for home deliveries, there is no 3-day cooling off period and a contract is binding on the dealer and the consumer. There is no right to cancel unless the contract specifically states it.

FTC specifies certain types of sales aren't covered by the cooling-off rule, even if they occur in places normally covered by the Rule. The cooling-off rule does not cover sales that are:

  • Made entirely online, or by mail or telephone;

  • The result of prior negotiations at the seller's permanent place of business where the goods are sold regularly;

  • Involve automobiles, vans, trucks or other motor vehicles sold at temporary locations if the seller has at least one permanent place of business.

Non-Essential Business

At this time we are not aware of any attempts to restrict dealer operations but we are still communicating with the Governor's office. Please let us know of any local attempts to declare dealerships non-essential.

Also visit our website anytime to find an updated list of COVID-19 information and resources.