Hello 4Cs Parent,
First and foremost, thank you for your patience during this unprecedented time we are currently facing. We want to reach out to you to let you know how 4Cs is operating with the shelter-in-place order and how you can best communicate with us while we are closed.
Currently, the best way to reach us is through email. You may find your Specialists’ email address below or by following this link to our
Staff Directory
. As of right now we are having technical difficulties accessing our voicemail messages from home however this should be resolved soon. We are currently working with a skeleton crew in the office to process paperwork that cannot be done at home and will return your voicemails as soon as possible.
We understand some families need to temporarily change providers due to their current provider closing. We just received direction from the California Department of Education that CDE will allow us to continue paying your current provider for up to 30 days after they close, to help secure your space AND we can enroll a new eligible provider for you.
Your local R&R (
BANANAS
for Oakland and
4Cs
for Southern Alameda County) have been updating their licensed provider databases to determine which licensed Providers are still open for business and have space. If you need to change Providers, please call your R&R for assistance. If you are changing your child care provider to a grandparent, aunt, or uncle, we may be able to enroll them however, they may have to be TrustLine certified. The TrustLine certification process may take longer than the current shelter-in-place so please keep that in mind when choosing alternative care. If anything changes we will let you know ASAP.
If you have Family Fees and have lost your employment or income and need to reduce or stop your fees, please contact us immediately (see your Specialist information below) so we can process that change. Also, all providers have been sent communication about attendance sheets and payments, you can find the information sent to them
here
.
Be well,
Renee S. Herzfeld
Renee S. Herzfeld, Executive Director
P.S. If it is easier to communicate over text, please send a text to your specialist's email address and correspondence will arrive via text back to you.
