April 2021
It's National Car Care Month!

As winter comes to an end, make sure your customers' cars are ready for spring driving and summer road trips!
LAST CHANCE: Win a new ride!

Two technicians will get to choose whether to cruise around in a suave new sports car, hit the dirt road in an all-terrain pick up, or find something in between. Don't miss out on this once-in-a-lifetime opportunity to win a BRAND NEW VEHICLE or a cash gift card! Vroom vroom, baby.
Are local customers able to find your business when they search online?

It's an important question and sometimes not an easy one to answer. As a CSC, you have access to expert help. One of the most important programs available is Brandify. Contact your parts supplier to get started being found online!
Can synthetic oil cause an older engine to leak?

Short answer: NO! There are actually several benefits of using a synthetic oil in an engine. Those include a quicker engine start time, increased engine protection, longer intervals between oil changes, reduced engine drag from resistant to oil oxidation and sludge, and more. Learn more about Parts Master synthetic!
Win a Leadership 2.0 Scholarship

Hosted by Northwood University, Leadership 2.0 is an intense and intellectually-challenging executive development program, offered as two one-week sessions. Think you or someone at your shop might be a good fit? Click here to learn more about the program or the scholarship, or to apply!
What You Don't Know about Customer Frequency Limits Your Decision Making

"My customers are loyal and they come back." MechanicNet hears this from shop owners all the time, and it must be true or those shops would be out of business. But the real question is not whether customers come back, but when and how often.
How important are online reviews for auto repair shops in 2021?

A recent study showed:
  • 87% of consumers read online reviews for local businesses
  • Star rating was the #1 most important review factor
Vacuum Cooling System Refill

Simplify the process of filling a vehicle's cooling system by using a vacuum refiller. To learn more about a vacuum refiller and how to use it, check out this video featuring a master trainer from Garage Gurus.
Recruiting, Hiring, and Employing Technicians with Find a Wrench

It's no secret that recruiting technicians is the biggest challenge that most auto repair shops face these days. Don't miss this podcast with advice on how to simplify and improve your hiring process!
SBA to increase Lending Limit for COVID-19 Economic Injury Disaster Loans

Starting in early April, the SBA raised the loan limit for the COVID-19 EIDL program from 6 months of economic injury with a maximum loan amount of $150,000 to up to 24 months with a maximum loan amount of $500,000.
Automotive Service Excellence Launches Newly-Designed Website

The National Institute for Automotive Service Excellence has launched its newly- redesigned website, which features a new look and structure that the organization hopes will provide easier navigation and robust learning content.
POP QUIZ: A vehicle's body ground strap is burned and beginning to separate. Which of these could be the cause?
A.) Worn starter brushes
B.) Resistance in the starter ground circuit
C.) A loose body ground connection
D.) A loose engine ground connection