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JULY 28, 2020 Distribution: All Active Volunteers

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Featured Department - Marketing

Ask SCORE Columns FY20 - FY21 We are happy to announce the creation of new Ask SCORE Columns! You can find these articles compiled in a word document Here. You will also be able to download them from the Support Center as well, and more articles will be added to this document shortly. Please feel free to publish these articles in a local print publication, or even post on your chapter website as a blog or article resource. Keep in mind that you can publish these articles as is, or edit them as you see fit.

Social Media Guide Check out our new social media guides on the Support Center with tips and tricks to help manage your chapter’s social media pages. Our new comprehensive guides for Facebook, Instagram, LinkedIn and YouTube will help you decide which platform to focus your marketing efforts on and how to get started. To sign up for all upcoming social media calls please click Here. You can choose which webinars you are able to attend, although we recommend attending all because the information changes with each call.

SCORE Media Mentions - June 2020 We had 1,772 media mentions in June! Here are two of our most recent, high-profile mentions: What Are Some Non-Governmental Sources of Financial Aid for Small Businesses? - Barron's 4 Types of Business Partnerships: Which is Best For You - MSN Money Here are two of our most recent success stories: Stress Free Hair Salon Caters to Kids - Ahwatukee Foothills News New Tulsa Business Opens Despite COVID-19 Economic Impact - News on 6

CLIENT SUPPORT

Google Webinar for Non-profits Learn about free tools that Google has to offer nonprofits like SCORE. Curious how to use Google products like G Suite, YouTube, and Google Maps to achieve impact for your chapter? Wondering how to leverage Ad Grants to drive online donations or recruit volunteers? Interested in gaining access to workshop materials and resources to help increase economic opportunity in your community? Join Google for a two-part webinar to learn about these topics and more. On Monday, July 27 at 12PM ET we’ll discuss Google for Nonprofits and Google Ad Grants (open to all qualifying nonprofit organizations). Register for part one here. And on Wednesday, July 29 at 12PM ET we’ll introduce the Grow with Google Partner Program (open to all US-based nonprofits that work with small businesses, job seekers, students and educators). Register for part two here.

Upcoming Live Webinars for Small Business Owners

July 30: 3 Tips to Publish Your Website with Confidence

August 6: Reopening and Staying Open - How to Assess the Past 60 Days and Prepare for What's Next

August 11: How to Leverage a Virtual Assistant in a Pandemic

VOLUNTEER SUPPORT

Updated Engage Roll-out Schedule As of June 30, 2020 the Engage roll-out was temporarily paused as we made adjustments to the roll-out and training approach and began implementation of the highest priority enhancements to the system. The updated Engage Roll-out schedule has now been finalized and is available to view (by Wave) on the Support Center. If you have any questions regarding Engage and when your chapter will roll on to the system, please reach out to engage@score.org.

Complete Your Annual Code of Ethics As you are aware, volunteers must review and attest to the SCORE Code of Ethics annually. All volunteers must complete the Annual Code of Ethics module in SCORE Training by September 30, 2020. The Updated FY21 Annual Code of Ethics module is available to be completed in the SCORE Training site as of July 1st, 2020.

There have been a few updates made to the Code of Ethics module this year. There is no longer a separate 009 Annual Code of Ethics. New volunteers will complete 004 Code of Ethics as part of their onboarding process. This is the same module that must be completed by all volunteers each year, now titled FY21 Annual Code of Ethics.  Minor updates to the module have been made to reflect SCORE system changes such as references to the Support Center. The key tenets of the SCORE Code of Ethics remain the same.  Please make sure to log in to SCORE Training and complete your Annual Code of Ethics, no later than September 30th. It should take about 20 minutes to complete. Thank you!

FY21 Field Leadership Calls Due to the upcoming VLC there will not be a Field Leadership Call held in August. Monthly calls will resume on Monday, September 14, at 12:00-1:30pm ET. You can now register for all FY21 calls (starting with September) at the following link. Registration Link As a reminder, the Leadership Call occurs every month on the second Monday from Noon to 1:30 PM ET; recording of the call will be available afterwards. To access prior field leadership webinar recordings and presentations click here.

CHAPTER OPERATIONS

SCORE Re-opening Checklist We know SCORE chapters across the country are all in different stages of operations at this time. As a reminder, please follow the local state guidelines when it comes to re-starting face to face meetings. For SCORE, in order to operate in any official SCORE capacity – mentoring, workshops, or chapter meetings – SCORE volunteers must also be ready to follow the CDC’s guidelines for reopening. Please review the full policy and checklist to help guide you in making your reopening decision.

Notice: Change in Telephone Forwarding Number In April SCORE HQ provided a temporary call number that chapters could use as they shifted to remote operations. This number was 888-215-3465. Please note ** this number has now changed.** If you are unable to access your SCORE office phone lines to forward, please change your chapter phone number in CORE to the national phone number and we will filter calls for you. The phone number to change to would be: 800-634-0245.

SCORE COVID-19 RESOURCES

Resources for Clients  SCORE is collecting resources to answer client's critical questions during the COVID-19 pandemic—and afterward. Updates are being made regularly. Click Here

Volunteer Toolkit These resources provide the latest communications and notifications around SCORE’s policy and guidance during this trying time.  Click Here

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Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.