March 2020 Newsletter
Hello from all of us at Generations! It's hard to believe this is our first newsletter of the year. Let's take a look back at 2019 before we dive into what's new for 2020...
 
Last year, we made many enhancements to Generations Homecare System. See below for a few highlights.
 
We raised the bar around security using top-of-the-line data hosting services to protect client data. We're proud to be the leading technology solution when it comes to high security standards.
   
We expanded reporting functionality in Generations by adding tools for readmission tracking.
 
We built Electronic Visit Verification interfaces to meet state-specific requirements in the United States.
 

We also closed out 2019 with an average rating of 4.5 stars out of 5 for the Generations Mobile App for care teams. In comparison, mobile apps from other leading homecare software companies ended the year with a median monthly rating of 3 stars. Your ratings and reviews continue to help us perfect the app and we owe our success to you! 
 
 
Have a few moments? Please rate us and review us on Capterra. We're grateful for your feedback.
We can't wait to see what we can accomplish together this year.
New Year, New Tools
New features and functionality you will love
 
The latest round of new technology to be added to Generations Homecare System landed earlier this year.
 
Our winter 2020 release largely focused on features and functionality that impact security and billing, two areas that are consistently identified by homecare agencies as major areas of focus.
     
New Homecare Solutions
  • New security measures with our partnership with LiquidWeb
  • New billing reports including state specific reports
  • Reports for billing multiple payors
  • New Electronic Visit Verification updates 
More details on the release can be found in our latest blog post. Click here to read.
 
To see the tools in action, schedule a mini demonstration with a Generations Homecare Solutions Advisor.
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EVV Solutions | Your 2020 Update
We are committed to supporting agencies in all 50 states across the United States in meeting the new Medicaid billing requirements.
 
As part of our ongoing work to help homecare agencies in the United States meet the federal government's new Electronic Visit Verification rules, Generations has adapted the DMAS-90 reporting for Virginia homecare agencies and streamlined electronic signature captures as part of the newest round of releases.

In addition, w e are excited to announce that Generations meets the EVV requirement for billing to Medicaid in the state of Pennsylvania. Generations clients in Pennsylvania can now bill with Sandata, HHAeXchange or both , depending on their payor.  

Here are just a few of the benefits of the new features:
  • Accurate records and billing exports under Virginia and Pennsylvania's new regulatory requirements
  • A simplified reimbursement process using fully integrated EVV
 Leader in Security and Privacy
Announcing our Recertification by TrustArc for A+ Security and Privacy Practices
 
With this latest recertification by TrustArc we are confident that strong security and privacy practices are in place for preventing a breach or loss of data. Should you have any questions about the security of your data and its use on our site, you may contact us at any time at privacy@idb-sys.com.
 Word on the Web
Generations was recently featured in a case study by Liquid Web, the managed hosting solution for mission critical applications. 
 
"Generations relies on Liquid Web for HIPAA-compliant hosting...Liquid Web enables us to promise our clients the best in the industry in terms of uptime, as well as backup and failover capabilities." --Lance Ferden, President
 Team G Tip
A Quick Tip from the Generations Marketing Team
 
In case you missed it, new inclusive emoji arrived late last year. Disability-themed emoji, including a new guide dog, an ear with a hearing aid, wheelchairs, a prosthetic arm and a prosthetic leg are now available in the emoji keyboard. Use these emoji across your marketing channels to help tell your agency story and share the important work you do for the individuals you serve.
Questions? Looking for a demo or training? 

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