September 2018 Edition
Delivering Excellence
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Lumber Expert includes several modules, one of which is Trader Expert: A tool designed specifically for traders to have the information they need to get the job done – at the click of a button!
Trader Expert runs as a separate module but
is fully integrated with Lumber Expert,
designed to help a trader run his/her business with ease.
Highlights include:
- Mill and customer lookup showing open/uninvoiced orders, late orders, pending orders (orders issued but not yet entered), uninvoiced orders (orders shipped and not invoiced) and invoiced orders
- Customer status displayed: available credit and past due
- List of all orders for the trader logged in with the same tabs available as above
- Immediate order number issuing for mills or customers
- Order printing, emailing and faxing
- Shipping information entry
- Inventory inquiry – details what is on-hand, on-order, committed, available to sell and net position
- Product inquiry – what mill has produced which product(s) or what customer has purchased what product(s) or product components
- Margin inquiry shows on a day-by-day basis, buys and sells, by trader.

Want to save time and money? Contact
Luke
for your complimentary consultation.
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Excellence is constant, fluid and intentional. It requires a lot of forethought to achieve such an aspiration - a goal. Excellence doesn't mean perfection, what it does mean is that we focus on listening and accountability.
As you strive for excellence, you will need to take specific, attainable and measurable steps to achieve your goal.
At RDB Solutions, excellence is not just mouth service. We made the decision to strive for excellence and we did the work to break our goal of excellence into specific, attainable, and measurable action items. This means that we are focused on creating an environment that meets the needs of our customers from initial conversation through post sale support.
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If you haven't had a chance, check it out.
We frequently update the website with new content, so check back or join us on any of our social media and get updates as we post them.
(see links at the bottom of this newsletter)
Have a blog post idea or a question regarding content? Please contact
Rachel
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Lumber Expert is an all-inclusive and robust application designed for the wholesale and distribution industries. It encompasses: order processing, management, inventory control, a fully integrated accounting module, and financials.
Lumber Expert contains many modules, one of which is Trader Expert. TE was specifically designed for traders and has everything they need to get the job done. This includes: order and inventory management, product inquiries, and account management.
Lumber Expert provides all the accounting and back-end functionality with an intuitive workflow that’s easy to understand, reducing training costs and increasing accuracy.

Want to save time and money? Contact
Luke
for your complimentary consultation.
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Now that you’ve purchased your new software, you are ready to install it and train your employees. Hopefully, you read my blog post “
How to Choose the Right Software Company
” and have chosen a software company that has made the development of a quality Customer Education Strategy (CES) a priority.
Training should be flexible and meet the needs of your company. If your new software is easy to use, it will likely be easy to learn, manage data entry errors, and increase productivity. The effect of this is seen in the strength of your team and, of course, your bottom line, and after all, who doesn’t like a stronger bottom-line.
Know your options!
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Remember - Daylight Savings - Fall back on Sunday, November 4th
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Just in Case You Missed It!
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We will
never sell, share or trade your personal information.
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