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Upcoming Benchmarks' Webinars
(Reminder: We will NOT be holding webinars this week, please align your calendars with the dates below.)
Benchmarks' Friday Membership Webinar
Dave Richard Joins Karen McLeod
Date: Friday, March 5, 2021
Time: 8:30 am thru 9:30 am
Benchmarks' Membership Child Welfare Webinar
Lisa Cauley Joins Karen McLeod
Date: Thursday, March 11, 2021
Time: 8:00 am thru 9:00 am
Register Here
Benchmarks' Friday Membership Webinar
Date: Friday, March 19, 2021
Time: 8:30 am thru 9:30 am
New: Benchmarks Legislative Report
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NCCARE360 Quarterly Report - February 2021
Featured Articles:
- North Carolina COVID-19 Community Health Workers Linking Communities to Resources Using NCCARE360
- NCCARE360: A Key Tool for North Carolina Medicaid Transformation
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Invitation for Request for Information (RFI) for 211 Services
We wanted to share with you our NC 211 Request for Information (RFI) for contact center services and to ask if you could please share the RFI with your network. United Way of North Carolina (UWNC) is exploring operational models for the NC 211 system that will sustain it into the future. The purpose of this RFI is to invite potential vendors interested in partnering to provide 211 contact center services to share their plan regarding how 211 services can best be provided throughout the state 24/7/365.
As you may know, UWNC is a statewide organization representing 51 North Carolina United Way organizations. Major activities include:
- Convening United Way professionals and volunteers for legislative briefings, regional discussions, professional development and statewide "Spirit of NC" annual campaign award recognition.
- Providing technical, consultative, and unified marketing services to member organizations.
- Advocating on behalf of health and human services in the North Carolina General Assembly and shares pertinent legislative news with members.
- Managing NC's statewide 211, health and human services information and referral.
The existing NC 211 model has central administration through UWNC with long standing contracts with two contact centers. The NC 211 expansion over the past several years has demanded that United Way of NC review its infrastructure, its ability to provide quality 211 services, and plan for continued growth. To address the many opportunities available to leverage the statewide 211 system, a business plan was developed to address how to build, price and evaluate 211 solutions that will be sustainable over time.
Leveraging the 2-1-1 dialing code does provide NC 211 sole source provider contracting opportunities, but it is also important to maintain a competitive edge for 211 in the bidding process for other state, local, and national contracts and opportunities.
Please find the attached RFI background and instructions as well as the response template. Information is also available at nc211.org/rfi. Questions may be submitted through March 1, 2021 with all answers posted at nc211.org/rfi.
Thank you for your consideration!
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Highlights
The number of states with policies encouraging or requiring schools to provide professional development on trauma increased from 9 to 30 from September 2017 to September 2019, according to new analysis of school health policies from Child Trends, the Institute for Health Research and Policy at the University of Illinois-Chicago, and EMT Associates, Inc. Among the 200 topics examined, policies supporting professional development for trauma saw the biggest change from 2017 to 2019.
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| | NC Rural Coalition Fighting COVID-19 Zoom Meeting - Feb 17, 2021 |
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Upcoming Events
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Monday, Feb. 22 - Wednesday, Feb. 24, 2021
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Wednesday, February 24, 2021
The Drivers Shaping The Movement To A Value-Based Contracting Business Model Key Competitors & Potential Partners
Time: 10:00 am thru 11:15 am
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Monday, March 1, 2021
For Behavioral Health-Focused Providers: Listening Session on Support Needed from Trillium for Providers Applying to Become a CMA/AMH+ in Trillium BH/IDD Tailored Plan
Time: 9:00 am thru 10:00 am
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Monday, March 1, 2021
For I/DD-Focused Providers: Listening Session on Support Needed from Trillium for Providers Applying to Become a CMA/AMH+ in Trillium BH/IDD Tailored Plan
Time: 2:00 pm thru 3:00 pm
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New: Monday, March 1, 2021
Joint DMHDDSAS and DHB (NC Medicaid) COVID-19 Update Call For BH/IDD Consumers, Family Members and Community Stakeholders
Time: 2:00 pm thru 3:00 pm
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Tuesday, March 2, 2020
Medication Options for Treatment of Stimulant Use Disorders: Optimistic Update and New Research
Time: 1:00 pm thru 2:00 pm
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Tuesday and Wednesday, March 2 & 3, 2020
2021 CMS Quality Conference
Healthcare Innovation During a Time of Disruption
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Wednesday, March 3, 2021
Addressing the Adverse Impacts of COVID-19 on Children with Serious Emotional Disorders
Time: 1:00 pm thru 2:30 pm
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Thursday, March 4, 2021
Medicaid Managed Care Fireside Chat Series: Policy Approvals, Process Changes and Appeals
Time: 5:30 pm thru 6:30 pm
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Friday, March 5, 2021
Benchmarks' Friday Membership Webinar
Time: 8:30 am thru 9:30 am
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Thursday, March 11, 2021
Benchmarks' Membership Child Welfare Webinar
Lisa Cauley Joins Karen McLeod
Time: 8:00 am thru 9:00 am
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Wednesday, March 24, 2021
Are You Ready For Value-Based Reimbursement? An Executive Guide For Assessing Readiness In A Value-Based Market
Time: 10:00 am thru 11:15 am
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Friday, March 26, 2021
NC DHHS Supported Living Level 2 &3
STAKEHOLDERS MEETING
Time: 2:30 pm thru 4:30 pm
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Wednesday, April 21, 2021
Bridging The Gap From Data To Data-Driven Performance
Time: 10:00 am thru 11:15 am
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Wednesday, May 26, 2021
Developing New VBP Services That Increase Quality & Decrease Service Costs
Time: 10:00 am thru 11:15 am
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Please click on each of the following links to view details sent out from each LME/MCO.
Benchmarks' wants to be sure to make the following list handy for our members to visit and suggests a peek at least once per week to find information that may be pertinent to your agency and contracts.
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