Roles of the Administrator

Responding Quickly to Customer Complaints Makes People Willing to Pay More in the Future

As important as it is to respond to every customer issue, it is even more important to respond quickly. Research finds that a brand can capture substantially more value by replying right away. When an airline responded to a customer’s tweet in five minutes or less, that customer was willing to pay almost $20 more for a ticket on that airline in future months. Source Harvard Business Review

Labor Force

US unemployment rate is the lowest it's been since December 1969 at 3.5%.

Healthcare led the way with a gain of 38,800 jobs in September followed by professional and business services at 34,000, and government employment at 22,000.

Colorado's unemployment rate in August 2019 was 2.8%. (Source: https://www.deptofnumbers.com/unemployment/colorado/)

As a result of this training, you will be able to identify

your roles as an Administrator.

Limited seats remaining.

Basic 8 Administrator Training - meets criteria for first-time and annual training

November 2019

11/12 & 13 Live in person Basic 8 hour Administrator Training, 10 am – 3 pm

December 2019

12/3, 5, 10 & 12 Live online Basic 8-hour Administrator Training,

9 am to 11 am

Colorado Health Care Training | 11375 E Vassar Drive

303.548.4310 | www.getcompliant.us | connie@chctrain.com