Employee Newsletter
November 2019
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New Employees
Community Forum – For Us!
4-1-1 and Fun Facts: Outreach and Enrollment
Halloween Costume Winners
Employee of the Month: Lisa Zhe
Behavioral Health Services Expand
Legendary Patient Experiences
Mark Your Calendar
Pass it On
TIC Corner: ACES in a Nutshell
By the Numbers: SCPHN Flu
Clinics
Work Anniversaries
Fun Fact Answers
Linking You Up (includes current job openings)
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Camille Fagadore
School-Based Dental Hygienist @ Families First
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Anthony Mercurio - Recovery Support Coordinator @ SOS
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Sharron McManus Administrative Assistant @ Goodwin
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Crystal Scanlon - Patient Advocate @ Families First
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“Beyond Self Care” Community Forum
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Members of our Trauma-Informed Care Team and the Strafford County Public Health Network have been collaborating to plan this program with our staff - and others like us who work with a great number of trauma survivors – in mind. The aim is to go beyond the usual self-care recommendations for dealing with burnout, compassion fatigue and vicarious trauma
(“Do yoga” … “Put your own oxygen mask on first”)
to look at systemic solutions at the personal, interpersonal and organizational level. It’s free and includes dinner, and we really hope a lot of the Greater Seacoast team will attend! Includes a panel discussion led by Pete Fifield of The Doorway, interactive breakout groups, dinner and time for networking.
More info
Beyond Self Care: Creating a Safer System
Thursday, Dec. 5, from 5:30 to 7:30 p.m.
Wentworth-Douglass Hospital, Dover
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4-1-1 and Fun Facts: Outreach and Enrollment
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As the open enrollment for health care coverage is now active, we wanted to shine a light on the great teams we have guiding people through the process. Open enrollment for the Health Insurance Marketplace
runs through December 15. This is the time when people can sign up for, or change, their health coverage. Our Outreach and Enrollment staff are
Mary Moynihan
and
Ginny Mayo
at Goodwin, and
Susan Turner
and
Maria Dagan
at Families First. In addition to helping patients during Open Enrollment, they help get more people insured year-round by enrolling patients in Medicaid, and assisting those who eligible for Marketplace Special Enrollment due to life events.
Contacting Outreach and Enrollment
or (603) 422 8208 (press 8)
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Outreach and Enrollment Fun Facts:
See if you can match the facts listed here with the member of the Social Work Team. (Answers at the end of this newsletter.)
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A.
I love the spring season. My favorite parts are the peepers and the sunsets.
B.
I spend most of my weekends at hockey rinks.
C.
I was a dance teacher.
D.
I just got a role in a film that is being shot in Portsmouth in early 2020.
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Halloween Costume Winners
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Our offices were visited by witches, celebrities, ghouls, and ghosts on October 31
st
. Take a look at some of the costumes and decorations you voted for!
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Ben Goldrich's happy little Bob Ross costume was very artsy.
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Keri Nickerson's Hocus Pocus outfit was spellbinding.
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Cheryl Mosely, Janice Wilkinson, Hilary O'Neil and Jess Howcroft teamed up on a Twister costume that hit the spot.
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Employee of the Month - November 2019
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Lisa Zhe
, Volunteer Coordinator at Families First, was chosen Employee of the Month for November. Here's what her colleagues wrote about her: "Lisa is the MOST supportive and helpful colleague! She is never too busy to answer a question from anyone who stops by her desk. Lisa gets interrupted a lot -- he has no privacy at work! But she is a true team player and can't stand to see a colleague struggle. She has to jump up and offer help ... it is just who she is! She takes on tasks that are not in her job description and carries them out in a conscientious and thoughtful way. She is extremely kind and patient with everyone she speaks to on the phone and in person. Lisa goes out of her way to solve problems - big and small. She helps with everything from technology issues in the Parent Room to the coffee maker in the staff lounge. She cares deeply about making our workplace a happy one where people feel known and supported by one another. I am so appreciative of her hard work, kindness and generosity. She is a gem of a person!"
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Services Expand at Families First
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Behavioral Health services at Families First recently expanded to include counseling for children and teens.
Krista Vincent
,
MSW, sees younger children, age 6 and up.
Karen Frarie
, LICSW, MLADC, sees older children and teens. This is open to patients who also come to Families First for primary care. For more info, contact
Karen Frarie
by email or at
(603) 422-8208 ext. 3321.
Also, Families First recently began staying open for primary care until 7 p.m. on Mondays and Thursdays. Spread the word if you know people (patients or not-yet-patients) who need this flexibility. Could be a selling point for attracting new patients!
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Creating a Legendary Patient Experience
(4/6)
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Creating and maintaining an exceptional patient experience leads to better health outcomes for our patients and easier workloads for our staff.
This guide
contains six reasons why we aim to create legendary patient experiences. We’ll feature one of the reasons each month.
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Mark Your Calendar
Events to attend yourself or with your family
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Staff Yoga Classes
Open to:
All Staff
When:
November 15, 19, 20, 26 and 27
Where:
Upstairs conference room at Goodwin
Step on the mat, breathe, and discover your flow. Staff yoga is a great way to get your body moving and de-stress. Each session is beginner-friendly and will focus on different techniques and parts of the body. Drop in anytime between 12-2 p.m. as your schedule allows.
Strafford County Addiction Summit
When:
November 20 from 8:30 a.m. to 3 p.m.
Where:
Wentworth Douglass Hospital
The 2019 Strafford County Addiction Summit: Building Trauma-Informed Communities aims to educate and provide community members with the knowledge, skills and tools to address challenges such as adverse childhood experiences (ACEs) by utilizing trauma-informed care (TIC) principles. By hearing concrete examples, learning about funding opportunities, and listening to experts across fields, attendees will learn how to cultivate resilient communities that are built on a foundation of trauma-informed care.
Learn more here.
This is free to our staff!
Use
the discount code SUMMIT2019 when ordering tickets.
“Beyond Self Care” Community Forum
Open to:
All staff +
others
When:
Thursday, Dec. 5, 5:30-7:30 p.m.
Where:
Wentworth-Douglass Hospital
See separate newsletter article, below, for details.
Holidays and Early Closures
Thanksgiving:
Closing at 3 p.m. on 11/27. Closed Thanksgiving Day.
Christmas:
Closing at 12:30 p.m. on 12/24. Closed Christmas Day.
New Year’s:
Closing at 5 p.m. on Dec. 31. Closed New Year’s Day.
When we close early, employees who are working earlier in the day will be paid for their usual hours while we are closed. Employees who don’t normally work at those times will not receive any additional paid time off. Employees who were already scheduled to be off on those days must use their earned time.
2020 Artists of the Seacoast and Banff Tickets now on Sale
Our annual calendar comprised of submissions from local artists, as well as tickets to everyone’s favorite outdoor film festival hosted by the Music Hall. Profits from both go towards Greater Seacoast Community Health. Learn more about each below.
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Pass It On
Programs to tell your patients & clients about
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Marketplace Open Enrollment
Open to:
People who meet federal eligibility guidelines
When:
Nov. 1 through Dec. 15, 2019
Where:
Healthcare.gov
or by appointment with Outreach and Enrollment staff
This is the time of year where individuals can choose a new plan or make changes to an existing plan. Our Outreach & Enrollment team is here to help. Individuals are strongly encouraged to schedule appointments.
Cooking Class for the Whole Family
Open to:
Public
When:
11/18, 11/25, 12/2, 12/9 from 5:30-7pm
Where:
Goodwin’s Kitchen Conference Room
Gather the whole family for cooking classes brought by
Strafford County Public Health
and UNH’s Nutrition Connections for a
FREE
cooking class series! Enjoy interactive demonstrations, learning something new & trying new recipes with the whole family. Each family will receive groceries each week to try their new recipe at home as well as a voucher* at the end of our last class to use at the Winter Farmer’s Markets, sponsored by Seacoast Eat Local! This event is free, but registration is required.
*Must attend all 4 classes to receive Farmer’s Market voucher.
Raising Resilient Kids
Open to:
All parents and children
When:
Thursdays, Nov. 21 and Dec. 5
Where:
Goodwin
Practical suggestions for strengthening families and raising kids who can bounce back from stress or failure.
Toolbox for Challenging Behaviors
Open to:
All parents and children
When:
Tuesdays, Dec. 3 and 10
Where:
Families First
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TIC Corner: ACES in a Nutshell
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Earlier this month,
Dr. Joann Buonomano
attended a conference on Advancing Excellence in Transgender Health. She brought back these slides from a presentation (by Jennifer Potter, MD, of the Fenway Institute), which sum up how Adverse Childhood Experiences can have a lifelong impact on people’s behavior and physical and mental health.
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By the Numbers: Public Health Flu Clinics
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The Strafford County Public Health Network wrapped up the 2019 School-Based Flu Clinics, vaccinating a total of 1,446 Strafford County students. Due to the hard work of the Public Health team, and the generous help from volunteers throughout Greater Seacoast Community Health and Strafford County, more schools and more students than ever before are being given access to flu-prevention resources. Great work,
SCPHN
!
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November Work Anniversaries
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1 Year:
Tricia Guilbault, Breanna Brann, Venture Dionne, Shannon Lubbe, Shannon Gillan, Krista Vincent, and Melissa Coburn
2 Years:
Angela Bushnell
3 Years:
John Burns
4 Years:
Rima Sutton
5 Years:
Virginia Mayo, Casey Carr
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7 Years:
Jessica Howcroft
8 Years:
Sheena Nutton
13 Years:
Jannell Levine
14 Years:
Megan Atkins
15 Years:
Jodi Carnes
19 Years:
Denise Lozier
21 Years:
Sandy Gelinas
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A. Mary Moynihan (loves the Spring)
B. Ginny Mayo (hockey rinks)
C. Maria Dagan (dance teacher)
D. Susan Turner (cast in a movie)
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Looking for an article from a past newsletter? They are
archived here
,
and if you lose this link you can always find it on your ADP home page. The newsletter comes out around the 10
th
of each month. Please send any info you would like to see included in the next issue, or ideas for improving the newsletter generally, to
Mike Vinci
o
r
Margie Wachtel
.
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