Registration for the 2019 Governor's Conference on Hospitality and Tourism is NOW OPEN!

Santa Fe Community Convention Center| La Fonda on the Plaza

The 2019 Governor's Conference on Hospitality and Tourism presented by the New Mexico Hospitality Association is the "how-to" conference held annually in New Mexico. It features incredible keynote speakers and breakout sessions designed to help you run your travel and tourism businesses more efficiently and effectively.

Over the course of the 2-day conference, you have the opportunity to attend presentations, panel discussions and demonstrations from our three educational tracks: hotel & tourism sales, tourism development, and hotel & tourism marketing. Each track will feature four breakout sessions to provide you with a wealth of knowledge from industry experts to help you better excel in your career and help drive visitors to your hotel or destination.

2019 Governor's Conference Agenda

Sunday | April 28

12:30 pm - 6:00 pm - 4th Annual Hospitality Golf Tournament

7:00 pm - 9:00 pm - NMHOPS / Margarita Crawl

Monday | April 29

8:00 am - Registration & Trade Show Opens

8:30 am - Breakfast

9:00 am - 9:30 am - Welcome Address

9:30 am - 10:30 am - Morning Keynote (to be announced)

10:30 am - 11:30 am - Morning Breakout Sessions

11:45 am - Lunch

12:00 pm - 1:00 pm - Lunch Keynote: Steve Goldberg | Southwest Airlines

1:30 pm - 2:30 pm - Afternoon Breakout Sessions

3:00 pm - 4:00 pm - Afternoon Keynote (to be announced)

6:00 pm - 7:30 pm - Welcome Reception | La Fonda on the Plaza

Tuesday | April 30

7:30 am - Morning Meetup: Coffee & Networking

8:30 am - Registration & Breakfast

8:30 am - 9:30 am - Welcome Remarks

9:00 am - 10:00 am - Morning Keynote (to be announced)

10:30 am - 11:30 am - Morning Breakout Sessions

12:00 pm - Lunch

12:30 pm - 1:30 pm - Lunch Keynote (to be announced)

2:00 pm - 3:00 pm - Afternoon Breakout Sessions

New Mexico Tourism Hall of Fame Dinner

6:00 pm - 7:00 pm - Cocktail Reception

7:00 pm - 8:30 pm - Hall of Fame Dinner & Induction Ceremony

9:00 pm - Afterparty

*Details and/or revisions to the agenda will be published when determined.

Learn more about the 2019 Governor's Conference Agenda

2019 Governor's Conference Program

Feature Keynote

Steve Goldberg

Senior VP - Operations & Hospitality

Steve oversees the strategic planning and operational execution of Southwest’s Ground Operations and Provisioning Departments and champions hospitality efforts for all Southwest Employees. Southwest defines hospitality as being achieved when Employees and Customers feel welcomed, cared for, and appreciated. Steve is doing ground breaking work in ensuring hospitality and operational excellence is a part of every Employee and Customer experience at Southwest Airlines.

April 29 | Morning Breakout Sessions

Sales

Customer Services as a Revenue Center

Tourism Development

How to tap the Emerging Opportunity for International Travel through Mexico

Marketing

How to Activate Repeat Visitors

April 29 | Afternoon Breakout Sessions

Sales

Perfect Analysis of a Salesperson's Day

Tourism Development

Discovering and Creating Outdoor Adventure Meccas

Marketing

Perfecting the Ever-Reliable Art of Email Marketing

April 30 | Morning Breakout Sessions

Sales

Making Effective Presentations

Tourism Development

Collaborative, not Competitive, Tourism

Marketing

How to Defeat the Low Season

April 30 | Afternoon Breakout Sessions

Sales

How GMs and Owners can be more Involved in Direct Sales

Tourism Development

Inspiring Rural Travel through Arts & Culture

Marketing

Secrets to Great Video

*Details on speakers/panelists will be announced soon!

2019 Governor's Conference Pricing

NMHA Member Pricing

All-Access Pass: $279

2-Day Education-Only Pass: $229

1-Day Education-Only Pass: $154

Social Pass: $75

Hall of Fame Dinner Table of 10: $700

General Admission Pricing

All-Access Pass: $379

2-Day Education-Only Pass: $329

1-Day Education-Only Pass: $204

Social Pass: $100

Hall of Fame Dinner Table of 10: $850

*Prices increase after April 5

Book your Room at our Host Hotel

Don't miss out, book your room today!

Don't forget to reserve your room at our host hotel, La Fonda on the Plaza!

Reserve your room for the special group rate of $139 by calling direct:

GROUP CODE: 947777

TO CALL: Dial 800-523-5002 or 505-982-5511

Become a Sponsor

Join us for the largest annual gathering of New Mexico tourism, hospitality, and businesses leaders by sponsoring or exhibiting at the 2019 Governor's Conference! Directors, managers and senior leadership from the business community will be in attendance for this 2-day event. Don't miss out on your opportunity to connect with industry leaders and demonstrate that you are committed to the success of the tourism industry!

Learn About Sponsorship and Exhibit Opportunities