Make your questions as narrow in focus as possible, so that the results aren’t left open to interpretation.
Be sure your customers know that this is an opportunity for them. Attempt to replace language like “We want to hear from you!” with customer-first language, like “Your feedback will help us improve your next visit!”
Always leave one question open-ended, so that customers can fill in the blank and freely share their thoughts.
Of course, that’s just the start. We would love to help you create a precise survey strategy to learn what your customers want—and craft the correct marketing campaigns to make sure it reaches them.
We've been seeing some exciting growth here at Mad 4 Marketing. Our newest client list includes:
BrightStar Credit Union
Broward Health
Children's Medical Center
Learning Optimized
Sunshine Cleaning Systems
We'll be hard at work on brand development, creative campaign concepts, public relations and more!
Mad 4 Our Team
Mad 4 Marketing President, Christine Madsen, is a graduate of Leadership Florida Class XXVII and attended the Annual Meeting June 20 – 23 at Disney’s Grand Floridian.
In addition to networking with classmates from around Florida, Chris was extremely impressed and had many takeaways from the wide range of speakers including:
ARTHUR BROOKS - Author of Love Your Enemies: How Decent People Can Save America from the Culture of Contempt
BRYAN STEVENSON - Author of Just Mercy and founder of the Equal Justice Initiative
KEN GRONBACH - Nationally-recognized author, expert, and futurist of Demography and Generational Marketing
ARNE DUNCAN - Former U.S. Secretary of Education
DAVID LAWRENCE, JR - Former Miami Herald Publisher and Children’s Movement leader.
Mad 4 Our Dogs
Our company mascot, Star, celebrated her 10th birthday here at the office in style - with her entourage of puppy pals!
