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CORRECTION:
The winners' market sizes indicated originally were incorrect. Please see corrected version below.
March 16, 2018

Congratulations SCORE Lancaster-Lebanon
2018 Chapter of the Year!   

"There are few chapters that have shown the consistent high-level performance that SCORE Lancaster-Lebanon Pennsylvania has achieved. After having won the 2013 Chapter of the Year, Lancaster expanded its geographical footprint, implemented new quality processes and standards, and focused ever more on client impact and success.
 
The chapter describes itself as Client Focused, Volunteer Driven, and Community Engaged. Certainly, these three tenets should be the base for all SCORE chapters, but Lancaster-Lebanon lives this every day, and each year, and they have the impact that shows it."

- Steve Records, Vice President of Field Operations 
Achievements
  • Grew total client services by more than 27%
  • Mentoring clients grew over 5%
  • Local workshop attendance increased by 85%
  • Chapter level NPS above 93
  • One & Done Client % below 46%
  • Added 10% in new volunteers while improving chapter diversity to 29%
The National Chapter of the Year Award  will be presented at the 2018 National Leadership Conference in Jacksonville, Florida.

Chapter of the Year (and mid-market Chapter winner): 

Large-market Chapter winner -  SCORE Fox Valley, IL

Small market chapter winner -  SCORE Portland, ME


Webinar: How to Hold A Successful Women's Conference
Join Beth Shapiro, volunteer VP of Diversity & Inclusion, and four chapters who have had tremendous success in delivering impactful events for women owned businesses. This webinar will be held on Tuesday March 20, from 11-12AM EST. Each chapter will describe the event, how to plan, market, decide on content and work with community partners. Each event and market is unique so hear from those that have made it work. You will have the opportunity to ask questions at the end of the webinar.


SCORE Lancaster-Lebanon has lots of local information on their website. From mentor spotlights, to video testimonials, to local news and blogs, their site really aims to connect with the local small business community. Take a look!

SCORE Lancaster-Lebanon is also very active on social media. Follow them on their social media channels to see their activity.

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SCORE Lancaster Success Stories and Testimonials
While mentors have helped the team look toward the future, they've also helped The Secret Chocolatier weather a few small business storms - literally. "We lost 30 percent of our yearly revenue in an ice storm that nearly cost us the business," Andy admits.

  Read More
 
Dr. Elliot saw the need for quality, local audiology services for patients that was more convenient, but still provided exceptional services.  Equipped with the needed audiology training to provided customers with outstanding services but no business experience, Dr. Elliot turned to SCORE.

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