Operational Excellence: High Performance through Collaboration
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Dr. David Tuyo, President/CEO
University Credit Union
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University Credit Union ($725 million, Los Angeles), along with Share One, Inc., their core provider, teamed up to undertake the purchase, assumption, and conversion of CBS Employees Federal Credit Union onto UCU’s books. Typically, combining two credit unions is a lengthy procedure which involves untangling a complicated web of data and reorganizing a multitude of third-party processes into one system that will benefit new and existing members. However, this team accomplished this workload in less than one month for their members with a transparent and seamless effort.
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Share One operates as a CUSO and shares an excellent collaborative partnership with UCU which spans over three decades. UCU, along with 10 other credit unions, served as a sponsor for the initial development of NewSolutions and helped design the core. Dr. David Tuyo, President/CEO of University Credit Union, notes that NewSolutions helped aid with multiple peer-to-peer achievements in several top-of-the list rankings: #1 in 2018 organic loan growth, #1 in 2019 in performance, #1 in 2019 with mergers for members/loans. “We are proud of our accomplishments,” said Tuyo. “A collaborative partnership with Share One has enabled us to efficiently deliver services which help fuel our achievements,” he said.
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Register for SYNC 2019 (Share One Client Conference)
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Please join us September 16-18 for SYNC 2019 -
It's Greek to Me
- hosted at The Peabody Memphis hotel in Memphis, TN.
Presentations are designed to inform and educate a wide variety of credit union professionals. We are working to finalize an action-packed agenda that will include more customized content for attendees.
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Join us for our kick-off dinner at
Old Dominick Distillery
on Monday night, September 16, including cocktails, dinner, and a distillery tour.
The Old Dominick Distillery team will share their stories and traditions, give you a full tour of the extensive grain to glass spirit making facility, and finish with a tasting of Old Dominick's fine spirits.
If you are interested, please
CLICK HERE
to register for the distillery tour.
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On Wednesday, Keynote Speaker and Certified Speaking Professional,
Jeff Tobe
, shows organizations how to gain the competitive edge by going beyond customer service to customer experience.
Over 20 years as a speaker, trainer, and business consultant have given Jeff the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer experience by getting your people more engaged at what they do every day.
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DEADLINE AUGUST 26: The Peabody Memphis Hotel discounted block rate is $208 per night, available September 14-19, and subject to hotel availability.
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New Customer Portal Released
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Most Hosted and Service Center clients can already access the new Customer Portal with their current Citrix login credentials. In-House clients and those credit unions using automatic login will require Share One Technical Services to create account credentials. We have developed a process and will be contacting these credit unions with account credentials shortly.
Each credit union will determine an administrative user. Important instructions and documentation will explain the process your credit union users will follow to access the new Portal. Once we have validated all credit unions, we will implement Duo Two-Factor Authentication.
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Delphi 10 Upgrade Coming to NewSolutions in October
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Look for the Delphi 10 upgrade coming soon to NewSolutions in October.
This upgrade will enable further development of NewSolutions with new programming tools such as rapid application development (RAD) for improved code editing, designing tools, and additional support for third-party plugins.
After the NewSolutions Release 8.8.1 in June, there will be no further releases until the Delphi 10 release in October. Credit unions can still upgrade to Release 8.8.1 during this time by request.
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The Senate has plans to push the pause button on CECL. Senate bill 1564 calls for a delay in FASB’s implementation of CECL in order to provide time for a study on how the new standard will impact the economy as a whole and access to consumer credit.
The bill would require the standard to be studied by both the SEC and financial regulators. It would also require a report to be presented to Congress and would delay the implementation of CECL and financial institutions’ requirement to comply until one year after the report is submitted.
A similar bill is also being introduced in the House. While we are all waiting to see if the pause button will be pressed, we can all continue to prepare for CECL by continuing to collect loan data. To read more about the bill to delay CECL,
CLICK HERE
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Jasmine Buckhalter joins the Development team as a Programmer Analyst. She has a bachelor's degree from Mississippi State University in Computer Science and spent one year interning as a Software Engineer before joining the Share One team. Jasmine enjoys learning new crafts to add to her list of computer skills and is very happy to be here at Share One.
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- This release includes enhancements to eStatement Security Code, NSConfig, Print Capability, Required Upgrade Prompt, Settings, Splash Screen, and other miscellaneous updates.
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- This release includes enhancements to the Confirmation Code for Multi-Factor Authentication and Credit Score Monitoring for Add-On Products.
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- This release includes enhancements to Credit Score Import, Enterprise, General Ledger, Loan Origination, Notices, NSQuery, Statements, Teller, Payment Update, Printer Functionality, and Add-On Products.
- Noteworthy enhancements include ACH Origination Limits, Teller History Detail, Check Hold Exemptions, Quandis for MLA Status Information, and SavvyMoney.
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- This release includes enhancements to Duplicate Tax ID Verification and Addresses for Main Applicant, Joint Applicant, and Beneficiary.
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Educational Services Webinar Schedule
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All Webinars are free, recorded, and
available for download on the SSC.
Live Webinars listed below are in Central Standard Time.
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NSQuery Series (1 of 4) - Session One "Primer"
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NSQuery Series (2 of 4) - Session Two "Basics"
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NSQuery Series (3 of 4) - Session Three "Beginner"
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Enterprise and Loan Fundamentals
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REDi Card Fraud Prevention Strategies
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NSQuery Series (4 of 4) - Session Four "Advanced"
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Enterprise and Loan Fundamentals
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Disaster Recovery Test Schedule
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Bridgeton Onized Federal Credit Union
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