When a water main breaks, questions arise about what is Louisville Water's responsibility and what is the customer's. This
infographic illustrates the difference.
Can you Top the Tap for HAMILTON! tickets?
We are celebrating 21 years of pure perfection with a
musical contest! We want customers to come up with a new, updated version of Tapper's song,
Top the Tap! Get those creative juices flowing -- entries must be submitted by July 4! The winner receives two tickets to
HAMILTON! at the Kentucky Center for the Arts. Click on the above link for all the rules.
Tapper wishes everyone good luck!
News Splash celebrates one year!
We started publishing
News Splash one year ago, informing customers on everything Louisville Water! On LouisvilleWater.com, you can
browse past issues and have a
friend sign up to receive
News Splash in their inbox too! Thank you for reading and spread the word!
Come walk and learn at Walking Wednesdays!
Our popular
Walking Wednesday program will have its second event of the season on June 13!
The Walking Wednesday program is offered the second Wednesday of the month from May through September from 11 a.m. to 1 p.m. and 5 p.m. to 7 p.m. The event is free. We hope to see you also on July 11, August 8, and September 12!
Buy Local Fair pictures
The Louisville Independent Business Alliance (LIBA) held the annual Buy Local Fair on Sunday, May 20 at Louisville Water Tower Park. Enjoy pictures from the event!
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What is it?
You could wi
n a prize if you know!
These are a blast from the past -- do you know what they are? If you do, you might win a prize from Louisville Water! The first five people to send the correct answer will receive a pure tap prize pack!
Congratulations to Marsha Bradley, Donna Hodge, Steve Horn, Carrie Lawless and Sandy Mattinglywho were our winners from May'spicture contest!
The May contest picture above is of Louisville Water's mascot, Tapper! Tapper is a cup of refreshing Louisville pure tap®! This year, we are celebrating 21 years of branding our tap water -- in fact, it's been 21 years of pure perfection! We are hosting a musical contest in honor this milestone -- see details on the contest above.The prize for the contest is two tickets to Hamilton! Tapper hopes to see you around at events around Louisville this summer!
Got a Question?
Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times.
You can also visit LouisvilleWater.com and click on the Link icon for information on your account, or click on the Contact Us heading to send us an email.
And we are available through Facebook and Twitter as well. No matter which way you contact us, we are happy to help!