August  2018
BCBSND Note:


If you have Blue Cross Blue Shield North Dakota members asking where their "Health Club Credit" is for their June workouts, it's coming soon. The Blue Cross Blue Shield of North Dakota reimbursement was delayed. The credit was posted on 7/31/18; members should expect to see reimbursement in 3-5 business days from the Amount Credited Date.  Please ask your members to be patient and to watch their bank accounts for their BCBSND credit coming soon.

Customer Service Quote of the Month:  

"Hug Your Haters!  Haters aren't your problem - Ignoring them is!
"
~ J. DiJulius


~ Join us for the upcoming August & September 2018 exclusive webinars sponsored by NIHCA ~


"Strategic Planning to Improve your Fitness Business"
Presented by: Karen Woodard

If your role is CEO, CFO, Owner, Exec Director, Club Manager or other management staff, then we encourage you to join us for this 2-part program.

PART 1:
How do you improve the course of your business? You do so by creating, implementing and following a strategic plan that will take your business where you want it to go. Karen will share with you the 3-prong approach of how to assess where your business is currently, where you want to go and how to get there in a realistic manner.

FREE Webinar for all fitness staff.  Another opportunity to learn!
NIHCArewards Reminder:  

August is the last month before the busy fall season approaches.  Go-Through-Your-Member-Profiles-in-NIHCArewards... please!!  Have some members cancelled from your facility?  Then change their member status to Cancelled in NIHCArewards.  Members on Hold, Terminated, Suspend - all of these are statuses that you can utilize in NIHCArewards.  

Reminder:  Every month's submission file should be a clean file.  So please clean up your member records each month to stay current.  Thank you!
WE ARE WARRIORS!!


NIHCA has many employee incentives throughout the year.  One of the employee incentives this year was our staff took part in the Warrior Dash in Le Sueur, MN.  Our goal was to tackle each obstacle as a team - knowing, together we can do anything!  It was a great day - awesome course - lots of fun and fellowship.  Here is a picture of part of our staff after completing the 2018 Warrior Dash. 

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Log on to NIHCArewards HERE

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