Nicole Pelliciari, M.S., B.C.B.A. is the director of CNNH NeuroHealth's Behavior Services Department and a team member since 2008. With experience working with both children and adults in school and community settings, Nicole joined CNNH because of the unique model they practiced in evaluating and treating patients. She has cultivated a behavior team that complements the organization and contributes to positive outcomes in the patients they treat.
"Our behavior team has a unique benefit of working directly
with the medical doctors and clinicians who evaluate and diagnose the children and adults we treat," comments Ms. Pelliciari.
"The CNNH model of care integrates behavior therapy as a non-pharmacological approach to treatment. And the interdisciplinary team structure provides for open and regular communication, which is beneficial to both the patient and the clinical team. This model to treating behavioral, developmental and neurological concerns is what attracted me to
this
position."
In addition to being valued and effective members of the larger CNNH team, the behavior department also has a distinct approach to treatment which has gained them recognition and respect from patients, their support systems and the larger community. In fact, Ms. Pelliciari and her team provide behavior services for community agencies, schools and individuals outside of the CNNH interdisciplinary team model of care.
Ms. Pelliciari proudly shares, "Our formula for success is 'Commitment. Communication. Quality.' Those three words really capture how we work and what our patients can expect from us."
"We feel a strong commitment to our patients and the agencies that contract with us. As a director, that means I place high value on hiring the right staff, creating a cooperative team culture, and providing ongoing training and supervision to ensure that each individual patient can expect quality and consistent services."
The behavior team also provides regular and frequent communication within the department, with their colleagues and with the patient and the patient's "community" to share strategies, techniques and progress notes. "We need to be dynamic in our communication for the benefit of our patients," shares Ms. Pelliciari. "We are constantly communicating to share what works and what might not work with a treatment plan. These things can't wait for a department meeting or a quarterly report."
Ms. Pelliciari and her team work closely to provide a variety of services for a diverse patient population, in office, home and community settings. "I suppose our training in an interdisciplinary setting and our formula for success has benefitted our team dynamic as much as it has benefitted our approach with patients!"