December Government Affairs Update  AOCA’s 2019 DIYer Used Oil Collection Survey reflects 20-year evolution in consumer habits, as well as ongoing recycling challenges faced by installers. Hyundai/Kia dropping drain plugs inquiry expands to include leaking drain plugs and factory-painted washers. Winter chill means it’s time to review space heater compliance. SARA Community Right to Know Tier II Reporting—does it apply to your shop? When is an above-ground tank an underground tank? When a California inspector misunderstands tanks in basements. Check out this month's update here!

Dates Are Set For The First 2020 Management Course Join us in Las Vegas, NV from February 4 to the 5 for our first Management Course of the year! We’ll provide you with training on leadership, manager responsibilities, financial management and much more.  To register, click here

Congratulations Sue! We're pleased to announce that Sue Ackley has been named Operator of the Year for the SECOND time in NOLN. This is a first in NOLN history and we're proud that it's one of our own! Click here to read about Sue's journey

Six Tips To Get Your Business Ready For The Holidays Provided by AOCA partner PISTN The holiday season is already breathing down our collective necks. If you haven’t already come up with a marketing plan (or plans) to capitalize on the busy season, there’s still time—but you should act quickly. Click here to read the rest of the article

Q&A with Affinity HR's Claudia St. John Q: We have an account manager who is a great employee but is very harsh with her direct reports. She’s good at corrective criticism but is not helping her team develop. Do you have any tips? To read the answer click here

Are You Utilizing Tools To Avoid HR Mistakes?  This webinar will focus on how busy HR professionals and risk managers can take advantage of tools they already have to avoid mistakes and navigate generational changes. What you will learn:  • Overview of employee handbook, corrective action forms and training • How to sharpen those tools to include other elements such as, gender neutrality, dress code and more • How to handle bullying in the workplace • DOL's proposed rule for fixed salaries • And more! This webinar is approved for one HR (General) recertification credit hour toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Click here to register for this webinar

Start Saving Today Are you taking advantage of the discounts available through our partner Savings4Members?   Up to 25% off Business and Individual Plans - Sprint Save up to 40% on Waste and Recycling Services - WasteFocus $500 Cash Back Upon Sign Up - ADP Click here to view more savings

Another New Year – Time to Think about Bonuses Organizations of all sizes and across all industries use bonus programs as an important component of total compensation. Over 60% of respondents in a 2016 World at Work survey reported using some type of bonus or variable pay program, as did 73% of respondents in a more recent 2019 Payscale survey. To continue reading click here

Advice from Federated Insurance Risk Management Corner covers property/casualty and worker's compensation subjects. HR Question of the month answers hot topic questions from independent HR legal professionals. It's Your Life discusses life and disability insurance.

Automotive Oil Change Association www.AOCA.org | 800-230-0702