Cancellation Policy

The beautiful summer weather is finally here, which means more fun in the sun! We at Spa Sweet love the summer months and totally understand trying to spend as possible much time as possible soaking it up. Because of this, we want to send out a gentle reminder about our cancellation policy.

We appreciate as much advanced notice as possible when cancelling or rescheduling an appointment. We want to give other people the opportunity to book in with us when we do get a cancellation and advanced notice allows us to do that. We have reserved time and space especially for you and therefore require 24-hours’s notice for cancelled or rescheduled appointments. If less that this notice is given, you will be charged 50% of the scheduled session fee. No shows will result in charging you 100% of the service.

Pre-Booking

We love it when you pre-book your next appointment, so you get the best date and time that fits into your schedule. But, if you know you cannot commit to an appointment that is booked a few weeks out, no worries! We can usually accommodate week of and sometimes day of appointments! If your busy schedule prevents you from pre-booking, please consider booking closer to the desired appointment date and time. That way you can enjoy your summer festivities without worries of canceling future appointments.

Children

To maintain a calm and soothing atmosphere, children under the age of 13 are not permitted in the spa unattended, unless they are receiving a service themselves.


The Spa Sweet team is grateful for your business and we hope you have an incredible summer!