Monthly news & updates
FEBRUARY | 2021
COVID-19 Vaccine & PPD
Visit our website: www.ai-cmc.com
Premier Benefit Consultants
Medicare advice you need. Service you deserve pbchawaii.com
Important Changes & Updates
New Phone Extensions
Contact our team CLICK HERE
Newsletter
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President's Corner
To all our family of Caregivers. I would like to extend my profound thanks of gratitude to each and everyone. Gianne Carla Leonor took over the position of Saint Dulay during her maternity leave. Your patience and understanding with your Medication Reconciliation needs is appreciated.

Announcing the return of the new and fresh Mom, Saint Dulay. She will be assuming her role as the Medication Reconciliation Queen. She welcomes a beautiful baby girl, Raine Eisley Dulay. Welcome Back Saint!
Reminder: Please fax documents to (808) 536-7225 ATTN: SAINT.
Remember to write down any changes, any new order etc. Be specific about what you are requesting to be done. Doing so, will improve communication and will definitely enhance work efficiency. My goal is to improve your compliance and quality work as a care provider. Teamwork is always the best.

Gianne Carla Leonor:
Carla accepted a new position as Assistant Admission Personnel. Her position will be responsible in assisting the Admission RN's island wide to complete documents in a timely manner, to elevate the bar of compliance. She will compliment the work of the Admissions Team as well as the PA Team. She will be sharing the office of Admissions Team in Suite 1507. Help me Congratulate and Welcome Gianne Carla in her new position with AICMC!
SAINT DULAY
GIANNE CARLA LEONOR
Premier Benefit Consultants Announcement
Aloha Caregivers!
Our friends, Premier Benefit Consultants, will be helping us understand all of the recent changes to Medicare Advantage insurance benefits this year. We are asking them to contact you to explain the changes your clients may experience. Some exciting new benefits include a $25 per month grocery benefit, $1000 visa card that can be used on hearing aids, dentures or eyeglasses and a 12 round-trip ground transportation for medical services benefit. They will be calling you all later this week, into early next week.
COVID-19 Vaccine & PPD
COVID-19 VACCINE
If you have not received a call for your COVID-19 Vaccine, please contact our office and request to speak to Lynn. She will conduct a follow up. Reminder to please fax our office a copy of the signed consent form and vaccination card (for your clients) upon completion of both doses. Thank you!
PPD REQUIREMENT REMINDER
Reminder PPD are due annually (every year of the month your client was admitted into your home).
2nd COVID Shot
All Pharmacies will begin their 2nd COVID Vaccinations beginning Monday - They will require another CONSENT FOR RELEASE to be signed by the POA's. Any client that has an OPG will obtain the signed Consent for Release by this weekend hopefully, Monday at the latest.
Prior Authorizations
PA REQUESTS
When requesting any supplies, equipment (DME) or services PLEASE follow the PA (Prior Authorizations) Process to avoid further delays. If you are unfamiliar with the PA Process, please click the link below and take the time to read the requirements carefully.
MEDLINE MEMBERS
If you have not received any supplies as of today, please contact Medline directly to place your order. PA Team is not able to place order on your behalf.
UHC: 1-877-816-5587
OHANA: 1-833-660-0905
HOSPICE LEVEL OF CARE
Friendly reminder: If the status of your client changes to Hospice LOC, please notify your RN & this office so we may update our records. PCG is required to submit aside from making a verbal report, written change in member condition report. Please fax report and a copy of the HOSPICE admission orders to:
(808) 536-7225
Your cooperation and assistance is much appreciated. Thank you!
Important Changes & Updates
Cost Share
Effective August 1, 2020, all members with a Share of Cost that is greater than $1,993.32 must send their SOC payment directly to UnitedHealthcare Community Plan. These members should no longer pay their SOC to the foster care home providers. Those members can send their SOC payment to the following address:
UnitedHealthcare Community Plan
Attention: Olesya Valieva
P.O. BOX 37792
HONOLULU, HI 96837
Claims Submission:
There is no change to the claims submission process and the foster care home providers must continue to submit their claims timely to ensure timely reimbursement.
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KUDOS & COMPLAINTS
All Island welcomes complaints and suggestions to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or write us a short letter. Thank you!
Special Shout Out
Congratulations!
Congratulations to the newlyweds, Mr. & Mrs. Gabriel! We wish you a lifetime of happiness and love. God Bless!
Love the AICMC Team
Enjoy this photo
Just wanted to share a random photo of the AICMC Team plus our new intern JET, during Christmas time in 2020. We celebrated social distancing style with our masks on of course. We weren't going to let COVID ruin our Holidays! We look forward to a new and refreshed year in 2021. Let's Go!
Thank you!
Special thank you to Roselyne Almazan for treating our Team to a delicious seafood lunch! We devoured the shrimp, king crab legs, corn, sausage and muscles. Yummy! We appreciate it.
AICMC | www.ai-cmc.com