Online Consumer Report (OCR) // 2018 April - May // Vol 5 // Issue 1
See What's Inside... Editor's Notes
‘Let’s Welcome 10 Digit Dialling!’
Dr Andrew Wheatley (L), Minister of Science, Energy and Technology, and Ansord Hewitt, OUR's Director General, react to opening remarks at the OUR's 10 digit dialling one-day media workshop on April 25, 2018 in Kingston. Journalists were provided with information on why Jamaica needs an additional area code, which resulted in the introduction of local 10-digit dialing on May 31, 2018.
JPS submits
The power utility is allowed to seek annual changes in rates and other aspects of its operations based on its licence. Check out this quick summary of what JPS has asked for.
CLICK PHOTO
OUR listens to concerns of Persons with Disabilities
The Office of Utilities Regulation (OUR) held two meetings in May 2018 - in Montego Bay and Kingston - to discuss utility issues with Persons with Disabilities (PWDs), including how the new local 10-digit dialing format would affect them.
In addition to the OUR, representatives from Digicel, FLOW, JPS and NWC were on hand to update attendees on measures that have been put in place for persons with disabilities and get feedback on how their services can be improved for PWDs.
Broadcaster, Patrick Lafayette (standing) shares views on utility matters during a special OUR meeting for Persons with Disabilities (PWDs) at the Jamaica Conference Centre on
May 29, 2018.
Watch this video & learn all you need to do arising from the introduction of Jamaica's additional
area code (658) & local 10 digit dialling.
OUR's regular telephone line: 876-968-6053
Call toll-free from local landlines: 888-CALL-OUR (888-225-5687)
Email us: consumer@our.org.jm
Utility customers reap almost $130 million through OUR-led actions
Billing concerns again dominated utility consumers' contacts with OUR's Consumer Affairs Unit during
Oct-Dec 2017. See the
Quarterly Performance Report for full details, click for a summary , or
listen to a quick overview .
Office of Utilities Regulation [OUR] ||| 876-968-6053 || | publicaffairs@our.org.jm ||| www.our.org.jm