Every Monday morning, Sharon shows up, works on office projects and ensures phones and emails are answered. She’s helped develop a front desk training manual and she knows how to make new volunteers feel welcome and comfortable. Sharon teaches volunteers how to answer phone questions and assist walk-ins, use our software and complete ongoing front desk projects.
“Having well-trained volunteers at the front desk is vital to our organization,” Kathleen said. “All of our office volunteers are great at what they do and part of that is due to the excellent training Sharon has provided.”
Thank you, Sharon!