June Newsletter
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Achieving Excellence Together
Craig Fossay, Owner - CFC North York

New Government—Change is in the wind

The annual 2-day conference of home care professionals in Ontario attracted over 1500 delegates. Very professionally organized by Health Shared Services of Ontario (HSSO).  Emcee Catherine Brown , CEO of HSSO, expertly orchestrated the event with her capable staff. She talked about change being in the wind, presumably a reference to the new Conservative government. Ms. Brown is confident that change is second nature to the home care industry in Ontario, citing the dynamism and resilience of stakeholders.

More Seamless System Integration Needed

Family Court Justice, and author Manjusha Pawagi talked about her experience with the health care system in our province. Her book Love and Laughter in the Time of Chemotherapy details her journey with cancer. She felt she had received excellent care, but it broke down when it came to the silos working together. There were challenges with transfers and communication--from hospital to home care to rehabilitation. Faxes are too pervasive, often lost, and the technology to provide the supportive and connective tissue across the system is lacking.
From Sick Care to Health Care

Neil Jordan, who is Microsoft’s worldwide Health Technology Strategist provided an interesting opening keynote speech. He highlighted the prevention versus treatment imbalance, citing a figure of 72% total healthcare spending on chronic diseases including cardiovascular and diabetic ailments. His message was moving healthcare to a preventative approach. An interesting idea is to leverage the data that is collected in the various case management systems (e.g., CHRIS ) to create greater client engagement and insights. Using predictive analytics for example to look at what a client will need to prevent a health care crisis.

Stressed Out Caregivers

CIHI gave an interesting talk about caregiver distress. The most stressed out caregivers are those dealing with complex cases according to their data. These are the ones that involve a lot of hours, and are likely to have a client with Alzheimer’s or Parkinson’s, for example. The next 15 years will see the demand for care givers double. If you do the math, this is a compound annual growth rate (CAGR) of 5% per year.
Don’t Drink (Raw) Water

University of Alberta Professor Timothy Caulfield gave a droll presentation on critical thinking. His message was that many celebrity endorsements create false claims that are dangerous to your health. In the world of social media, this is having a big impact.  We should think critically as claims made are mostly based on bad/no science. He ridiculed Gwyneth Paltrow’s website, and her audacious claims, including the marketing of vaginal eggs made of jade. Sales have taken off for a product called Raw Water, which is marketed as an organic healthy alternative to treated water—tasty minerals and fungi within. Here is Mr. Caulfield with our two nurses (Left to Right: Daniel Tan, RN - North York Office, Timothy Caulfield, & Ella Rinas, RPN - Toronto Central Office)

Will the Conservative Government Embrace Self-managed Care?

Alayacare markets home care software solutions for agencies. With clients around the globe, some useful insights were presented about self-managed care. It is not surprising that Australia has moved to a client-directed home care system. They are often a global innovator in health and human services. Basically, an assessment is carried out by the government, and the client gets an envelope of dollars to spend on certified home care agencies. The entitlement is based on income and need. More information on this is at www.myagedcare.gov.au  The client decides if they want to spend the monies on help with activities of daily living, or getting their lawn cut, as an example. They decide what services will help them age in place. This move has had a dramatic impact on the market. Faith based, not for profit agencies are competing on cost. Private agencies are competing using white glove treatment of their clients. You get who you want and what you want. He likened the private agencies to a matchmaking service that kept track of the background and competencies of care givers, in order to optimally match them with a client.

Given the Ontario Conservative government’s philosophy of “less government” and private sector innovation, stay tuned on how this will affect Ontario.
North York Events
Supporting Alzheimer's Society of Toronto
@G. Ross Lord Park

"When you walk, you make memories matter."
- Alzheimer's Society

Alzheimer's disease and other dementia affect many of our loved ones around the world.

This year, ComForCare Toronto Central & North York, walked and raised funds that work to support local programs and services to improve the life of those living with dementia. Our furry friends came along for the ride too!

This Walk for Alzheimer's also worked to create awareness of dementia and break down the walls of stigma . Alzheimer's Society of Toronto was accepting donations until their June 15 close date - however they are always open for more support!

Click here to donate!
NYSC Challenge
@21 Hendon Avenue

In the spirit of supporting Seniors this month, our ComForCare team will be participating in the annual 2018 NYSC Challenge on June 28th.

This event is a great way to support your local seniors and raise funds for the services and programs they need and want. Our goal is to raise $12k during the month of June! So, please donate or join in on the fun by walking 1k or running 5k at Hendon Park. Let's make a difference in their lives and show them you care!
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ComForCare North York
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