Insufficient staffing and lack of modern technology
Resource needs and capacity not always considered before passing new City code
Increasing community requests and expectations for enforcement action that leave the Code Enforcement Unit unable to fully deliver
We provide a roadmap of specific actions for the City Council as well as the City Manager:
Implementing and practicing a process of analyzing the impact of new ordinances on City resources and operations before legislation is enacted (Council action)
Conducting a staffing needs analysis (City Manager)
Using case management software, mobile technologies, and best practices such as performance metrics to streamline processes and monitor activities (City Manager)
City-Issued Credit Card Use: Controls in Place but Improvements Recommended
Consent Item #27 - Our audit Credit Card Use: Clearer Guidance Needed found no patterns of fraud or misuse; however, improvements in oversight and management are needed. Implementing our recommendations will improve safeguarding of assets.
Follow Up Audit of Public Works Equipment Replacement Fund
Dispatch Workload
Fire Prevention Inspections
Coming Soon - Audit Plan for 2019
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The City Auditor's Report on Results shows how our audits and city staff actions made a difference. Click on the pictures on page two of the four page report to read the full audit reports.
Hear the City Auditor's October 17, 2017 presentation of the report to Council here.
Thank you for your continued support for our work to help Berkeley deliver services in a more efficient, effective, and equitable way. Please contact me at[email protected]or at 981-6750 with your questions or comments. I'm always happy to hear from folks who want to get more involved. I look forward to hearing from you.
Sincerely,
Ann-Marie Hogan, City Auditor City of Berkeley Auditor's Office
