Tips For Supercharging Your Leadership Credibility
12 ways to support and connect with your reports
by John R. Stoker
Asking for feedback and ideas, genuinely listening and being supportive are three of 12 ways to build better relationships and credibility with those you lead, writes John Stoker. "Setting clear expectations and providing feedback will allow the person to learn and take responsibility for their results." Click HERE to read on.
A North Carolina real estate attorney recently reported being the victim of a social engineering scam that involved the compromise of an online third-party service provider and a fraudulent payoff statement. This scam resulted in the settlement provider being tricked into wiring a very large payoff to the fraudster's bank account. Click HERE to learn about what could have been done differently to stop this fraud.
Everyone has fears, and you can learn to overcome them
by Dennis C. Miller
Being a leader in the most basic sense means displaying courage despite your fears, and this is a skill you can hone over time, writes Dennis Miller. "Developing your leadership capabilities will require mindful practice, every day, of making courageous choice," he writes.
Start with small, daily decisions that point you toward your goal. Be sure to include things that make you a little uncomfortable. Those are the ones that will build your leadership muscles. Click HERE to read on.
Insights For Young Mortgage Professionals From David Stevens, President & CEO, Mortgage Bankers Association
by Ben Smidt, Digital Marketing
"Loan officers need to remember they should strive to be a wealth of knowledge and to share their insights with potential borrowers and referral partners. Don't look at the mortgage industry through a rear view mirror. You need fresh perspective and a positive attitude to grow your business forward." Click HERE to read more great insights from David Stevens on how today's young mortgage professional can grow their business for future success in the industry.
Give [Banking] Customers What They Want: Less and More
by Patrick Sanders
More than ever, traditional banks must redefine what customer service means and execute a frank analysis of their businesses. Are you set up to offer service that customers in 2018 expect? Are you meeting or hopefully exceeding their expectations? Do you know when to offer help to your customers-and when to step back and let them do it themselves?
If your institution struggles with customer service, it may be time to stow the coffee machine and brew up something new. Click HERE for three ways to find banking balance.
You Can't Handle the Truth: Debunking 6 Popular Commercial Real Estate Myths
by Champaign Williams, National Editor, Bisnow
The commercial real estate industry is evolving, but not everyone is keeping up. What was the norm only a decade ago has been upended by two key factors: The use of technology has made processes, investment strategies and properties more efficient and the health of the U.S. economy is experiencing its second-longest period of economic expansion in history. Read more.
The World's First Family to Live In a 3D-Printed Home
by Michael Cowan
A family in France has become the first in the world to move into a 3D-printed house. The four-bedroom property is a prototype for bigger projects aiming to make home building quicker and cheaper. Could it cause a shift in the building industry? Check it out!
but often I end up somewhere that I needed to be."
~ Douglas Adams, writer ~
**Remember to offer your borrowers Owner's Coverage on their most valuable investment. It's a one time premium with a lifetime of security. In addition, they will receive a reduced premium rate when they obtain it simultaneously with your Lender's Coverage.**
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