10 hour CEU for ARF & RCFE Administrators Saturday, June 13, 2020

8:00 am - 10:00 am Cultural competency and sensitivity in LGBT issues

The purpose of this two-hour course is to provide an overview and understanding of the culture of seniors who self-identify as Lesbian, Gay, Bisexual, and Transgender (LGBT). This course will focus on learning how to provide quality care to this group of individuals, focusing on creating a diverse, openly welcome, and empathic residential care community. At the end of the course, attendees will be equipped with the necessary skills to care for and support the needs of these individuals and their families.

RCFE# 433-0214-34090 ARF# 433-0214-34091 CULTURAL COMPETENCY

10:00 am -1:00pm Best Practices for family involvement & dealing with dynamics

RCFE# 433-0304-28334 ARF# 433-0304-28333 04 - Psych/social - psych/social needs

The purpose of this three-hour course is to provide an overview of powerful communication, with a special emphasis on implementing skills to provide a more effective way to communicate and meet psychosocial needs of potential residents’ family members. Attendees will learn ways to find the best solution for each customer quickly, correctly and with a helpful attitude.

1:30 pm – 3:30 pm Coping with Grief and Loss as a Professional

Loss of functional abilities and death of residents are part of working in adult and elderly residential care. Instructor will review the definition and stages of grief as well as to recognize its various manifestations. Appropriate behaviors and boundaries for staff interactions with grieving families and residents will be reviewed. Ideas and tools for managing and supporting grief among staff will also be reviewed. A group discussion will be held to share challenges and best practices to support staff in understanding their feelings while having a sustainable career in their field.

3:30 pm – 6:30 pm Comply with AB 3098 Emergency & Disaster Plan and Power Outage Tabletop

- RCFE#364-0216-33338 ARF#364-0205-33339 Subject Code: 16 Managing the Physical Environment
- RCFE#364-0116-29708 ARF#364-011629707 Subject Code: 16 Managing the Physical Environment

All the above courses are approved for ARF and RCFE CEUs.

One day $85