MAY 15, 2020 - ISSUE 19 - ON TIME, EVERYTIME
We may not be face-to-face,
but we are connected with you
just the same.
As we move into mid-May there is still plenty of uncertainty around how to conduct business in the era of COVID-19. As I write this many states are moving to relax some or all of previous restrictions.

Because we have teammates in eleven geographical locations covering nine states , guidance for recovery varies. As we continue to look to the Centers for Disease Control and Prevention (CDC) for medical guidelines, we are being prudent in our plans to move forward to a "new norm ." We continue to use masks in all of distribution centers, maintain social distancing, rigorous and regular facilities cleaning, and encourage frequent hand-washing. We advise our teammates to remain home if they feel ill. We continue to not allow visitors into our facilities. That's a lot of change. It's almost unimaginable how much we have experienced in the past sixty days.
One thing for certain in this age of uncertainly, is the resilience and adaptability of our Insulectro teammates .

Working from home has proven to not be limiting but extremely enabling.

(RIGHT: Design & Education Technical Director Michael Creeden reaches customers on line, from home with a smile and digital handshake)

Those associates who do come to work everyday in one of our centers have done extraordinary work, have stayed healthy, and in good spirits as we continue to deliver vital materials to our customers in the fastest and safest ways possible.

And our virtual communications strategy defined by webinars, teleconferences, and online meetings, continues to strengthen and astound. Chris Hunrath, our VP of Technology presented a virtual Power Chat to over 232 viewers at one time! The chat entitled "Getting Started in Flex PCBs" was enthusiastically received. We're seeing OEMs and fabricators eager to learn more about materials and applications.

Instead of worrying about what we cannot control, we have shifted our energy to what we can create.

Patrick Redfern
President & CEO
  • Distribution Centers Safe, Sound, Efficient. . . Fast
  • Who Needs Face-to-face? That's so early 2020!
  • Book A Virtual Power Chat! There's lots to learn.
  • Glibrite Can Eliminate Pumice Scrubbing in Solder Mask Adhesion
  • Discover Readily Available Pyralux® AG & Relax A bit
Missing Robert Waldrop!
Pioneering DuPont MCM Exec Retires
Now just retired after 35 years in the business, I'll say that in the 5+ years that I managed the Insulectro distribution account for DuPont MicroCircuit Materials (conductive, dielectric and resistive pastes), I observed several things:
 
1) Insulectro's people are really valued by the Redfern Group (Insulectro's owners & managers). Many of their employees have been with the company for 20, 30 even 40! years, a rarity in this day and age. The employees are all REALLY committed to the fact that if their customers succeed, they also succeed and because of this they remain flexible and supportive 100% of the time. People that feel like their company actually cares about them do a better job for their company which also translates into them doing a better job for their customers and suppliers.
 
2) Insulectro and the team I worked with really pushed us as a supplier to improve our delivery times. As the industries that we all served need to improve delivery speed and time to market this forced DuPont to improve and to try new and different approaches to further improve.  
 
3) The Insulectro team members are all honorable and trustworthy in their business practices. This was and remains CORE to working with DuPont.
 
4) As a result of the above, DuPont is trusting more and more of our longtime accounts to Insulectro.
It was my pleasure to travel with, visit customers with and get to know on a personal basis, the many Insulectro team members I worked with. I will miss them all ! They were the first (and only) customers I sang for in opening talks in training sessions and at trade shows, they'll miss that or maybe not (?), you'll need to ask them.
 

Robert Waldrop
New Business Development and Distribution Manager
DuPont Microcircuit Materials (Retired)



Ken Parent Speaks Out!
“Innovation from Necessity”

May 2020

All of us - Insulectro, me and, most likely you - are anxious to get back to a new normal where we can again sit face to face and engage in conversations . 
 
I am going to get personal for a minute so if you want to avoid my sentimentality, feel free to move on to the Laminate updates instead!
 
Being in shutdown mode, gives one plenty of time to reflect on the world around you. I am overwhelmed by what’s great in my life and how many things I have to be grateful for.
 
  • Healthy, Sally and I and our families are doing well in these crazy times
  • Being employed in the Printed Circuit Board business today
  • Working for Insulectro that remains 100% committed to our employees’ health and well being  
  • Sheltering in place with the love of my life Sally (who some of you know and are sympathetic to her luck of sheltering in place with me! Could you do it?)

We are getting along real fine… but it’s an exceptionally stressful time anyway even without the pandemic. You see, we are remodeling our home , supposed to be living in an RV in California State Parks that are now all closed and finding ourselves in a house we were not expecting to need … and our home remodel is behind schedule due to COVID-19
 
I tell you this to let you know life as I know it today may be stressful but it is also very good. With that said, I can’t wait to be back in front of our customers and the OEMs with our suppliers that are helping make the future circuits our new world will demand . Insulectro has had many internal and externally focused virtual meetings to extend our communications during this pandemic. There is a high demand for these meetings as customers are very interested in such topics as supply, technology, troubleshooting, education and beyond. 
 
We are cautiously preparing for a patient exit of the “COVID-19 Socially Distant” selling and servicing environment but we are finding ways to engage with the people who need our help to solve problems today. My charge to the Insulectro team is to be significantly focused on helping our customers prepare for when things open back up and when pent-up demand flames an already a hot market. 
 
We’re focused on t he availability of high-performance materials in a very demanding market environment . So, my team will be calling you to ask for your help in understanding what hot markets you are servicing and what you need from us now and over the next 6 months as we continue to work with our suppliers to ramp up for what I am told will be a very demanding market. Please share with us the best information you have so we can share this outlook with our suppliers to support you better . Thank you for your continued support and business.
Ken Parent
VP of Sales & Product Management
kparent@insulectro.com | 949-587-3370
STANDING STRONG TOGETHER AGAINST COVID-19

Insulectro's Treasure Trove:
Power Chat Webinars, Training Sessions, & Product Education
With in-person meetings nearly impossible, Insulectro has turned to virtual meetings, webinars, parking lot drop-offs to keep in touch. There's no doubt these are trying and uncertain times, but what we're finding is customers are welcoming the time to become more knowledgeable about products, their applications, and potential new markets.

Here is a listing of Power Chat Seminars we can do for your team, all online. . .

Pyralux® Product Line Overview
Geoffrey Leeds, FLEX Product Manager

Laminate Manufacture and Selection
Norm Berry, Director of Laminates & OEM Marketing

Copper Foil Overview
Copper Foil for High Speed Digital
Joe Bevan, Product Manager - CAC®

High Speed Flex Materials
Geoffrey Leeds, FLEX Product Manager

Consider The Composite: HSD Material Attributes to
Mitigate Insertion Loss
Norm Berry, Director of Laminates & OEM Marketing

Getting Rev One Done Right
Michael Creeden, Technical Director, Insulectro Design & Education

FocusTech Chemistry
Jeff Johnson, Product Manager - Dry Film/Chemistry/Paste & FAE

TADCO® Lamination Tooling
Joe Bevan, Product Manager - TADCO®

Drilling and Routing
Paul St. John, Director of National Sales LCOA
Geraldine Arseneau, Product Manager - Drill, Business Development - Canada

Getting Started with Flex PCBs
Chris Hunrath, VP of Technology

Get to Know SlickBack® and Bullseye®
Paul St. John, Director of National Sales LCOA
Geraldine Arseneau, Product Manager - Drill, Business Development - Canada

Pacothane® – Pad & Release Products
Pacothane® – Conformable Products
Pacothane® – High Temp Lamination Products
Joe Bevan, Product Manager - Pacothane®
Who is that Masked Man?
How Well Do You Know Insulectro
A Beautiful Spring Day at Our
Northeast Distribution Center
May 9, 2020 - Londonderry, New Hampshire
PACOPAD™ vs the Competition
Here's what we found. . .

PACOPAD™ is made with very thin fibers from non-recycled materials
this gives PACOPAD™:

  • Exceptional Micro and Macro Z Axis performance compared to the competition
  • More uniform and consistent heat rise compared to the competition
  • More than 30% greater compression than the competition
The difference is clear – PACOPAD™ offers superior performance and less orange peel!

Joe Bevan
Product Manager, Pacothane
jbevan@insulectro.com | 804-550-7777
Pyralux® FR Handles the Heat
Pyralux® FR offerings are the answer to flame retardant demands for Flex applications which require adhesives. The flame-retardant properties of the FR adhesive partnered with a high decomposition temperature are the reasons for its successful track record in thermally demanding environments . Pyralux® FR Acrylic adhesives offer great adhesion to Kapton®, 2 years of shelf life and most importantly maintain dynamic flex capabilities. The acrylic adhesive is specially formulated for a variety of products including bondply, coverlay, sheet adhesive and copper clad laminates (RA copper or ED copper).
Pyralux® LF Keeps it Cool

For colder demanding operating environments Pyralux® LF has a proven track record in cryogenic environments with low outgassing . Also o ffered with a specially formulated acrylic adhesive , the Pyralux® LF composites are offered in bondplys, coverlays, sheet adhesives and copper clad laminates (RA copper or ED copper). Pyralux® laminates are the only choice to enable high reliability, high density circuitry for flex applications.
New Pyralux® AG Constructions

Early adopters of Pyralux® AG are already seeing the benefits of the new material. Pyralux® AG has focused offerings for thin coppers and thin dielectrics perfect for thin multilayer builds or for high flexibility requirements .

Pyralux® AG thickness advantages are allowing customers to add an addition tool to their toolbox without having to invest in other technologies like Liquid Crystal Polymers (LCP). For high dynamic flexibility requirements, Pyralux® AG’s unmatched bending performance offers incredible cyclical bending reliability. 
 
Pyralux AG® is a an adhesiveless flexible Copper Clad material . Meeting the IPC 4204/11 specifications this product is a drop in for traditional PCB fabrication environments. Offered as sheets or rolls Pyralux® AG is ready for you and your customers' needs.

This month we have 3 new Pyralux® AG constructions now available! 9 micron (1/4 oz) ED Cu with 12 micron Kapton, 35 micron (1 oz) ED Cu with 1 mil Kapton®, and 12 micron (1/3 oz) with 1 mil Kapton®! These new offerings continue to push AG into the thinnest copper and dielectric offerings available for flex PCB constructions today ! See the chart below for our current Pyralux ® AG offerings.

Let us know your interest in Pyralux® AG and how we can help.

Geoffrey Leeds
Flex Product Manager
gleeds@insulectro.com | 760-814-3727
IEEE IMS (MICROWAVE) TRADE SHOW
GOES VIRTUAL
In an unprecedented era of quarantine, lock downs, and shelter at home, our PWB market, essential to crucial medical and military support, has adjusted and elevated the game . We must recognize that we are currently in a virtual workplace and will be in one for the foreseeable future . 

First big indicator is in the trade show arena.The International Microwave Symposium, sponsored by IEEE, originally scheduled for Los Angeles has been moved to August and will now be a virtual trade show . We will learn to adapt.

Insulectro, supported by our suppliers, have focused on elevating our game via Skype, Teams, Zoom, etc. to provide immediate and comprehensive support to our customer base . Hands on is not an option. Whether it was a process issue, High Speed Digital Design review, Flex Rigid product offerings, product training, or other assorted customer inquiries , Insulectro continues to coordinate the appropriate assets to quickly apply support and resolution. 

Since the beginning of March and the onset of this pandemic Insulectro has executed 70+ virtual meetings with our customers and their end users . Our more progressive accounts are s cheduling OEM / CM sales presentations to continue their efforts utilizing this virtual platform . 

Presentations such as: ”Consider The Composite: material attributes to mitigate insertion loss on HSD designs” have been well received and universally promoted. 

 Don’t miss this opportunity and contact your Insulectro Technical Account Manager to review and schedule the support available as we navigate this new process.                  
It's a pleasure to work in this not-so-easy business.

Norm Berry
Director of Laminates & OEM Marketing
nberry@insulectro.com | 603-365-6953
Slickback® & Bullseye®
The Best Entry & Exit System
for PCB Drilling
The BEST hole quality with SlickBack® lubrication
  • Improved hole wall roughness
  • Reduced fracturing of glass bundle
  • Reduced heat generation to minimize smear
  • Reduced nail heading due to lower drilling temperature
The BEST hole location with Bullseye®
  • Eliminate drill wander
  • At least 30% better hole location over other entry materials
  • Maintain minimum annular ring on tight hole to pad parts
  • No breakout on via layers


At LCOA , we manufacture the best drilling system available to make sure that when you drill that MUST SHIP job.

We pride ourselves in offering solutions that can make your process run better and deliver the best quality board to your customer, on time.


Please call us to see how we can help you make better circuits!

Paul St. John
Director of Nation Sales & Distribution
pstjohn@insulectro.com | 949-587-3391

Geraldine Arseneau
Product Manager - Drill & Business Development - Canada
garseneau@insulectro.com | 949-922-6819
Why pick CAC over the competition for protecting your critical surfaces?

  • CAC is sealed on all 4 edges not just 2 so critical surfaces stay clean, even during handling – no open ends

  • CAC is made with North American sourced aluminum and copper foil

  • CAC cleans and tests each roll of aluminum to make sure you get a premium product that will not stain the adjacent copper

  • CAC checks each setup with a CMM to ensure tooling is accurate and pattern is centered on the part

  • CAC copper is even with the edge on all 4 sides not hanging over – making thin copper handling much easier

  • CAC has decades of experience in adding quality to our product
Give us a call to discuss how CAC can help you
make better circuits faster.
 
Joe Bevan
Product Manager, CAC
jbevan@insulectro.com | 804-550-7777
And the Beat Goes On!
The Heartpulse of Insulectro
PRINTED ELECTRONICS
Coveme Introduces Thermoformable PET for IME Applications
The Insulectro Printed Electronics team is excited to announce a new Kemafoil® KTF PET Thermoformable film that is now being produced by Coveme specifically for the In-Mold Electronics market. This is an exciting new product for our In-Mold Electronics customers and should prove to be a real game changer when choosing materials for In-Mold Electronics .
There are several advantages in using polyester vs polycarbonate including much better intrinsic chemical resistance and higher mar resistance vs polycarbonate . Polyester also offers higher stiffness than polycarbonate which allows the use of thinner materials. 

The use of polyester vs polycarbonate also allows for higher drying temperatures which equates to higher conductivity, and much better throughput . Coveme has developed four versions of the KTF product. 

We believe the real stars will be the KTF HC and the KTF HCH which are single and dual hard-coated versions with a PET liner. There are also two non hard-coated versions, KTF P and KTF HP, which have a polyolefin liner. 

Michele Vannini with Coveme stated that “Coveme has always looked at ways to add value to polyester films . With this new product we have been able to go beyond our expectations. We use the best thermoformable PET available, add our own recipe for dual cure hard coating , innovate with a PET liner that can be kept in place during the entire process, and we use our chemical etching process to increase PET surface energy for better printability.”
Insulectro is excited to offer this new and innovative product to our IME customers and witness the positive impact it will have in the industry.  Contact me or your Insulectro Printed Electronics representative to learn more.  We are available for a detailed presentation of these fantastic new products.
David Schneider
Printed Electronics Specialist
dschneider@insulectro.com | 913-259-8230
Insulectro VP of Technology Chris Hunrath stakes a bold prediction on the importance of Isola High Speed Digital materials in current and future circuits.
Did you know?
TADCO Offers the Same Precision & High Quality in Lamination Accessories?
When you think of TADCO, you think of the most precise Lamination Tooling in the industry.

Call us to learn more – Insulectro stocks a comprehensive line of TADCO accessories!

Joe Bevan
Product Manager, TADCO
jbevan@insulectro.com | 804-550-7777
At Home Sheltering. . .
Work, Eat, Play, Sleep - repeat


@Mike Creeden
Learn from an Expert How to do Expert Work from Home
The “New Normal” will probably have some aspects that will stay with us for a while. That is what we are hearing from the experts. Many of what were considered as the, “Old Norms” may be lost for some time, if not forever .

Our encouragement is to do your best to embrace change . We should consider pursuing the positive things we encounter in this new environment and seek to find solutions to the challenges we face . Our contributions to the work force are necessary for our own livelihood and for the welfare of our families. It is also needed by our interdependence as an industry.
 
With many workers still performing their jobs working in the plant, there are probably fewer interruptions in the daily flow of things . However, many new challenges have arisen in the efforts to perform the regular tasks because of a new set of health and safety protocols .

These protocols, although inconvenient and frustrating, should be maintained for our common good. They also add a strong measure of protection to your fellow employees and those family members at home . Remember, many people can be asymptomatic and not have personal concerns now but could pose a threat to others who may be more health compromised. Overreaction to protocols is not recommended, rather a common sense effort of following guidelines will be in our best interest. 
 
With a significant number of workers now working from home, there exists a new set of challenges to those who are not familiar to this environment. First, there are some technical challenges that have probably come and passed such as setting up computers and connectivity. Many of us have been in this environment for years and I would love to share a few well proven habits that can help.

Create an office space that provides a professional setting, as best you can. This will help with the distraction factor of co-existing with others in the house.

Imagine yourself at work and the next cube over is a daycare or schoolyard. The distractions from that can affect your concentration, productivity and accuracy.

Once you’ve established this home office and set some simple guidelines with the daycare or schoolyard members of your home, you then need to set some guidelines for yourself to govern your work habits. How you manage your personal upkeep and self-maintenance is important. It’s helpful to follow what was your prior habits of grooming, dress and work hours, as it will provide guardrails to your work at home efforts.

Another concern that should be considered while working at home is a proper work attitude . Your work at home attitude can go in either direction. Maybe you start to get bored, sluff off thus you lose focus and work less. Or maybe, you go in the other direction and find the lack of interruptions invigorating and work obsessively.

When your children start to ask either of these two concerned questions, you can use that as a gauge…

  1. “Mommy/Daddy, who is that unshaven mountain person in the back yard again?”
  2. “Mommy/Daddy, where has Daddy/Mommy gone or who is that stranger locked in the home office?”

Take this time to develop good habits of what you consume and get some exercise in your daily routine.

The good news so far, on average, both work at home and at factory have created an increased productivity level!
 
Insulectro’s Design & Education Team have been extremely busy providing Virtual Training Sessions to our partners in the industry. Design Service Centers, OEMs and fabricators are taking this opportunity to invest into their staff by upgrading their professional development with these education classes . Class size will vary depending on location from 20 to 200. Training content has included basic fabrication overview, laminate material parameters, and advanced layout principles with the goal of designing and building boards with improved performance and producibility . We’re always seeking to convey the value of our product lines: Isola, DuPont, Ormet, along with our many other products and process solutions.
Contact any of our Technical Account Managers or call any of our branch offices to schedule your Virtual Training Session soon.
 
Stay safe, happy and healthy!

Mike Creeden CID+ MIT
Technical Director, Insulectro Design & Education
mcreeden@insulectro.com | 949-587-3370
Glibrite GB4300:
Eliminate Pumice Scrubbing for Soldermask Adhesion
GB4300 is a low etch peroxide sulfuric micro etch. With a proprietary organic stabilizer GB4300 is able to get excellent topography on plated copper with only 15uin of copper removal.

This product is also very popular for improving dryfilm adhesion on plated subs and on shinny inner layer foil.
Check out Shikoku's GB4300 ! Give me a call to discuss!

Jeff Johnson
Product Manager - Dry Film/Chemistry/Paste & FAE
jjohnson@insulectro.com | 720-260-3696
The People Behind the Puma
Meet Sharon Newman
Materials Planner, Insulectro Forest Grove OR
BIO:
My father and his family were born in Ireland. In 1921 they fled for their lives in the middle of the night with nothing more than the clothes on their backs and what they carried in their pockets. My grandfather was a very strict and religious man. Imagine his dismay when the Haight-Ashbury hippies flooded the neighborhood where he owned four flats including the one my grandparents lived in. My mother was an only child raised in San Francisco. She didn't have cousins so always wanted a large family. I was the fourth of five daughters. I believe I was the one who most tried her patience.
 
My first priority is my family. I’m married to Don who helped out at Insulectro long before he was actually hired. He works in the warehouse doing shipping, receiving and driving when our regular employee is out sick or on vacation. He is a huge help to me because he already knows the customers and can do the job without taking my time from my busy work load. I have two daughters who Don helped me raise from when they were small. They each have two children. Heather has two boys, aged 13 and 11 years. Kelly has a boy 11 and a girl 8 years old. The fun part is Heather’s younger son and Kelly’s older son were both born early. They arrived 12 hours apart at the same hospital. They each have their own birthday.
 
I started at Insulectro in Redmond, Washington - was transferred to Portland and then back to Redmond - was transferred to Mountain View and then back to Portland to stay. I love Insulectro!

Sharon knows her stuff and speaks her mind.
When you were a little girl what did you want to be when you grew up? Sheena Queen of the jungle (There was a lot of space and the bigger boys put up rope swings. We built forts and played all summer. We didn’t come back to the house until Daddy whistled for us that it was time to come in for dinner. Okay, later I wanted to be a high school P.E. teacher – couldn’t stand the thought of being cooped up in an office all day.
 
In school what was your best subject, and what was your worst subject and why?
               Best: Creative Writing and English
               Worst: Arithmetic
I spent 9 months in a children’s hospital. I was sick and then spent most of third grade in the hospital. I basically ended up skipping a grade in order to stay in the same grade as my classmates. Math is building on what you learn and I never felt I caught up.
What car did you have once you wished you still had?
I don’t wish I still had it, but my first car was a 1959 Volkswagen Beetle. It had been rolled before I bought it and had cracked "bondo" on the roof. It didn’t have a gas gauge.  When it started to sputter, you’d have to move the lever with your toes to start drawing from the reserve tank. I started working at 15 and that car got me to school and work reliably.
 
What do you recall about your first day at Insulectro and when was that? Actually it was exciting and miserable. The person who was originally going to train me was out on medical leave. My future boss called me the week before and said no problem, he would train me. I started at Insulectro In September 1983. My new boss and a couple of other employees were out with some horrible flu. Result: teach yourself to survive and thrive.
 
During the quarantine, how have you passed the time?
Reading, watching TV, doing yard work and dozing. I can’t wait to get back to family tent camping at Lincoln City on the coast. Don and I went on our first cruise in September. It was amazing. I would like to do that again.
 
Favorite musical group?
The Beatles. I went to their concert at the Cow Palace (below San Francisco) in 1965.
 
Last movie or TV series you have binge watched?
NCIS Los Angeles, Chicago P.D., FBI and FBI Most Wanted .
As with reading, I like suspense and surprise endings.
 
What article of clothing did you absolutely love at the time that you look back on and cringe? I guess bell bottom pants. Nothing like them to make a person look shorter and heavier.
 
What has been your favorite day at Insulectro and why?
Actually most days are my favorite day at Insulectro. Working here is challenging and rewarding. I love being part of the Redfern family.
 
Reveal something about yourself that you’re sure your teammates don’t know. I enjoy volunteering and helping people. I spent years as a Girl Scout Leader, P.T.A. officer and as a member of the State Advisory Team for the Oregon National Guard Family Program.
 
What’s the most embarrassing thing that ever happened to you?
Right – like I would tell you. I love that Insulectro can laugh at you and with you. At the Insulectro 40th reunion down in California, they were showing pictures of employees at past events. I didn’t recognize the lady in the picture until Dave Klebba said, “Sharon, isn’t that you?” He was right.  
 
If you won $10 million in the lottery what’s the first thing you would do? Give some to my family and then donate to research of Asthma, Colitis and Benign Essential Blepharospasm.
 
What thoughts go through your head when you wake up on Monday morning? I wish I had one more day of weekend.
 
What goes through you head end of day Friday? Yahoo, weekend!
Favorite cocktail? Screwdriver and Chardonnay wine
 
How would your fellow teammates describe you? A smile in my voice. (and probably very old). Hopefully they recognize I work hard and ask questions up front so there are no negative surprises on orders.
 
What advice would you give to someone on their first day with Insulectro? Welcome - Don’t worry. We all want to help you be successful at Insulectro. There are many resources available and other employees who are already doing the same job you were hired to do.
Everyday Materials You Need, On Our Shelves Every Day
Insulectro recognizes the importance of maintaining adequate inventory to begin work. Designers know when you need it, you need it. Using the link getpumafast.com , you can see what PumaFast™ and standard materials we stock to get you up and running.

FOLLOW US ON LINKEDIN
Covid-19 has not stopped our ACT! initiatives!

We have successfully collaborated on many ACT! opportunities.

We are delivering on Technology, Design and Education while you can bank on the sales results!

We are virtually taking our ACT!
to another level!

Insulectro and our partners are moving the chains to help our customers exceed performance goals . Our team of professional and technical resources are now offering our customers access to design and education services.
 
This is a Game Changer!
 
Our ACT! Initiatives combined with our design and education services provide our customers a total solutions package with a one-stop-shop option .
 
Our customers now have total access to not only our Insulectro foot print, best in class products, materials on the shelf when you need them; but also the expertise to deliver solutions from design to delivery…FAST!
 
Call me and to set up a VIRTUAL ACT! with your customer.
 

There's a reason I'm smiling.

Ron Murdock
ACT! Manager & Technical Account Manager
To be the easiest company to do business with. . .

 Insulectro has a program for continual improvement , all designed to make ourselves as user-friendly as possible to our customers, their customers, and our suppliers . Speed Matters, so we focus a lot of attention on getting you the materials you need as quickly as possible.

Our PumaFast™ Program lists current inventory of everyday materials you need every day.
Best-in-Class Materials
from our Premier Suppliers