Travel and Coronavirus/ COVID-19
If you have travel arrangements that you must cancel due to this virus, please first check with your travel agent or the airline to see if a waiver has been issued. There may be a travel waiver which will allow your ticket to be refunded. If you cancel your ticket prior to a waiver being issued, you may not qualify for a refund retroactively.
If a waiver is not issued for your destination prior to your departure date, you must cancel your ticket prior to scheduled departure to avoid being a "no-show" so your ticket will retain its value as a future travel credit.
If your ticket is cancelled by the airline or there is a major schedule change, you may qualify for a refund. This may not be granted automatically. You may need to ask your travel agent or airline if you qualify.
Our contracted airline partners are updating their policies regularly. Please visit their websites for more details.
Hotel Cancellations
Most hotel reservations, including first-night deposits, can be canceled from 72 hours prior up to 6 p.m. on the planned day of arrival. Pre-paid hotel fees are at the discretion of the vendor to provide refunds in case of cancellation. If the traveler cancels the trip and the fees are non-refundable (pre-paid non-refundable hotels, Airbnb, etc. are against University policy), the traveler will be responsible for these fees. We recommend requesting refunds to see if the hotel will make exceptions. (Many hotels are making exceptions. Please check directly with each hotel.) These are reimbursable expenses from departmental funds.
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