Plastic Surgery
Updates and news from UNMC Plastic & Reconstructive Surgery
Message from the Chief
Hope everyone had a great and safe July 4 th and holiday weekend. Congratulations to second year plastic surgery resident, Heidi Hon, who delivered a beautiful baby boy on June 13, 2019. The division of plastic surgery welcomes Bria Meyer who began plastic surgery residency training on July 1, 2019. Bria completed her undergraduate training in Physiologic Sciences at Marquette University following by medical school at Southern Illinois University. She will hit the grounding running having completed her general surgery residency here at UNMC. Congratulations to Drs. Miller, Barrientos, Hall, Flores, Cemaj and Kugler who recently had their manuscript “Perioperative Management and Factors Associated with Transfusion in Cranial-Vault Reconstruction” accepted in the Journal Craniofacial Surgery. Shout out also to Katie Billue who presented our study “Protocol to reduce opiate requirements after rhinoplasty:  a feasibility study”, on May 4 th in Lake Geneva, Wisconsin at the Midwest Association of Plastic Surgery. 
 

A patient’s first impression is incredibly revealing. According to Forbes, people will have a solid impression of you or your business within the first seven seconds of meeting or entering, and some research suggests that a tenth of a second is all it takes to start determining traits like trustworthiness. That’s why having the right people at your front desk and answering your phones is so crucial.
We’d like to shine some light on our team of medical receptionists at Village Pointe Aesthetic Surgery | Dreams MedSpa. This team not only serves as the first point of contact for our patients but they are also responsible for processing sales and filtering messages to the most appropriate contacts. This requires a high level of understanding of business operations and being able to foster relationships in multiple areas. On an average day the Medical Receptionist team answers 190 inbound phone calls and checks in and out 100 patients per day in addition to scheduling new and follow up appointments for both the clinic and the spa. 
Throughout the month of April, we ran a Spring Fling sale for our clients at Dreams MedSpa. This included online, phone and in spa sales, weekly product highlights and flash sales. These events would not be successful without your hard work and deduction. 
Thank you to our wonderful team of Medical Receptionists!

VIP REWARDS PROGRAM

Beginning July 1, 2019, Village Pointe Aesthetic Surgery | Dreams MedSpa is now offering a VIP REWARDS program for patients. One year of membership is $2,000 and includes exclusive discounts on services, such as skin care products, injectables, CoolSculpting and more. It also includes special “perks” for the purchaser, including an invitation to a members-only VIP REWARDS party, early access to Holiday Open House shopping and priority scheduling. This program works to maintain patient loyalty and allows us to segment our dedicated purchasers so that we can provide customized messaging and in-depth education about the services and procedures we offer. Memberships are available to purchase at the front desk.
 
Further information is available at: . https://surgeryvp.com/
 
Breast Implant Illness

There has been a great deal of media coverage and misinformation recently about breast implants as a cause of systemic illness. Although decades of research have yet to establish a causal relationship between breast implants and systemic illness, there does exist a small population of patients who have attributed symptoms of rare diseases to their breast implants. Plastic surgeons and their representative organizations including the American Society of Plastic Surgery (ASPS) are committed and working collaboratively with the U.S. Food and Drug Administration (FDA) and other patient advocacy groups to ensure the safety of breast implant devices.  In September of 2018 the ASPS in conjunction with the FDA launched the National Breast Implant Registry (NBIR) to further track and collect data on breast implants. 


UNMC Plastic & Reconstructive Surgery
983335 Nebraska Medical Center
ESH 6011
Omaha, NE 68198
Ph: 402-559-8363