Utilities First Source: Gas and electric rates change effective May 1.

May 2018

The water commodity charge for business customers varies by season and

will change May 1. Click here for detailed information.

Energy cost adjustments go into effect May 1

On April 24, City Council unanimously approved a rate adjustment to both the Electric Cost Adjustment (ECA) and the Gas Cost Adjustment (GCA). The new rates will go into effect May 1.

Customers will see an ECA decrease and GCA increase that will vary based on the consumption at the property. Visit csu.org to see how the rate changes will affect your business.

As a non-profit, community-owned utility, we pass changes in costs--up or down--directly on to our customers. While we monitor fuel costs monthly, we usually ask for adjustments quarterly.

Don't fall victim to scams

Reports of telephone and in-person scams circulate from time to time. On the phone, individuals demand customers make immediate payment with a prepaid credit card to prevent service disconnection.

To protect yourself, remember:

We don't require customers to make payments on a prepaid card.
We don't request personal information over the phone.
We don't collect in-person payments in the form of cash, check or money order.

If you are suspicious of a phone call or visitor, hang up or make the person wait outside and call us at 448-4800 to confirm the call or visit. Get more information about how to protect yourself at csu.org.

Putting utilities on the map

Interested in knowing where utilities work is being done? Our new geospatial public portal is an interactive web mapping environment that provides utility data on all non-sensitive four services and lets you print free utilities maps.

Visit csu.org to access the map and learn about the work we're doing in your business's neighborhood and across the community to improve the reliability of our systems.

Powering Colorado Springs through security

We work hard to ensure service reliability and safety for our community. This includes cybersecurity and collaborating at the local, state and federal levels to ensure the highest degree of security and preparedness.

Discover how security adds value to Colorado Springs Utilities.