What's New with Hub? May 2018 Updates

MAY 2018

UPDATE FROM STEERING COMMITTEE

Greetings!

As we begin this month of May, we realize that it's been a little while since we have communicated with you so we'd like to catch you up on a few things.

As you will recall, hub partners have committed to formally working together to coordinate services, reduce poverty and expand opportunities for people in need in the Oshkosh area.

Core elements of hub approach

Meet participants where they're at

Help participants develop a personalized plan based on their goals and dreams

Process is participant-driven ; coaches are trained in supporting participants’ success

Make it easier to get help

Connect participants to two or more supports through the bundling of services to meet their needs

Coordinate services across programs and agencies

Work together

Use hub self-sufficiency matrix as basis for participant goals and progress measurement

Use common database to share information while respecting the confidentiality and privacy of participants

Fill the gaps in service that might exist if the person worked alone

What have we been up to?

New shared database. A new open source database, developed by data experts at ADVOCAP and Winnebago County, replaces the Apricot system. The new system will allow us to better tailor our data and reporting needs for the hub collaboration and our investors.

EMPOWER project. Four women are currently participating in United Way's EMPOWER project, which provides financial resources to break down barriers for single women with dependent children. All are actively engaged in hub coaching at the Salvation Army.

More coaching capacity. We expanded coaching capacity at ADVOCAP and the Salvation Army. The third site, the Oshkosh Area Community Pantry, is in the midst of a strategic planning process to determine the level of their continued involvement.

Coaching model adoption. The hub coaching model is being used or considered by other agencies. They have incorporated the self-sufficiency matrix, one-on-one meetings, and goal setting with their guests and clients. The Day By Day Warming shelter has seen some excellent results with their shelter guests, and Fox Valley Technical College, the Christine Ann Shelter, and the Boys & Girls Club are interested in providing this coaching model.

Easier access. We are paving the way for 211 to serve as a point of contact for participants and connections with/to the multiple partners who are providing coaching or making referrals to hub coaching. 211 Wisconsin has modified their database, and we are investigating ways to more effectively connect people with coaching and resources.

NEW ONLINE REFERRAL FORM

Update your web browser bookmark with the new referral form web address

DONOR UPDATE

Thanks to

St. Vincent de Paul Society for becoming an on-going investor in hub, providing $500/month.

What are we still trying to figure out?

How do we make this initiative sustainable ? What resource development opportunities should we be investigating?

How can we improve management of the collaboration? What models should we be investigating to manage the collaboration?

How can we increase the number of people who engage in coaching?

How can reduce the number of participant " no-shows " and better utilize volunteer coaches?

What does success look like? What do we really need to measure and how will be do it?

How can we do a better job engaging the faith community ?

Who can we get to partner with us to provide training for employed and volunteer coaches?

The steering committee has engaged the expertise of Lorinda Lewis, our POINT continuous improvement coach, to lead us through a facilitated planning process to set our direction for the next 2-3 years. We will report back on the results of our planning at the next Community Stakeholder meeting. Watch for more exciting developments as we continue our journey with the hub.

hub oshkosh

www.huboshkosh.org

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