The phone remains one of the first points of contact businesses have with their customers. That's why so many companies are upgrading to affordable and hi-tech "VoIP" systems. Voice over IP solutions are a smart investment given their longevity and more.
Different phone systems
Phones have come a long way, from analog landlines to digital handhelds. Today's businesses need a phone system that can service their numerous needs, and in most cases, VoIP phones are the answer.
VoIP, or Voice over Internet Protocol, is a system of hardware and software that uses the internet instead of wired circuits to transmit data. VoIP does more than just transmit audio; it can also send a variety of data (video, multimedia, SMS, etc.) and perform other tasks as well.
A VoIP system's hardware (phone units, cables, CPUs, etc.) and software (one or more applications that run the system) can be either on-premises or hosted.