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Ladysmith Chamber Business Essentials |
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6 Steps for Managing Conflict |
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Most of us hate conflict and will avoid it at all cost. But, when you have people working together, or serving customers, conflict is bound to happen. It's a reality of life.... |
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Five Customer Laws You Should Obey |
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Have you ever heard someone say, "business would be great if it wasn't for the customers?" Sadly, that statement is all too often not meant as a joke.... |
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The Importance of Why? |
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WHY is a powerful word which provides a foundation for business or personal decisions. It is the "raison d'ĂȘtre," the reason for being.... |
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