Dear CopperPoint Policyholder:
We are pleased to announce that our new systems and business enhancements are live, with significant improvements to CopperPoint.com and the CopperPoint Customer Portal, including:
- Visibility into claim adjuster notes
- Ability to download all claim details, including loss runs
- Expedited claims reporting
- Ability to upload report of injury form
- Ability to upload images, PDFs and other key supporting documents when filing a first notice of loss (FNOL)
- Immediate access to claim information – claim number, adjuster and adjuster’s contact information
For Billing, based on customer feedback, we’ll be offering
new automatic payments via ACH/EFT effective with your 2019 policy renewal.
Accessing the new portal:
- Existing portal users will be prompted to reset your password
- New users may register by calling our Contact Center at 602.631.2300.
Please contact your agent or CopperPoint if you have any questions.
