JUNE 2018
Greetings!

That's just the cost of doing business." You've probably heard this expression many times. It's true that to invoke another cliche', you've got to spend money to make money. But that doesn't mean you have to take rising operational costs sitting down. In this article, we discuss how with the efforts of your managers and advisors, the results can be well worth it.

We also briefly discuss four ways to encourage innovation in your customer service department.
If you are in need of further explanation please give us a call . We are here to help! 
This Month's Featured Articles
Cost control takes a total team effort

Cost control is a formal management technique through which you evaluate your company's operations and isolate activities costing you too much... read more
4 ways to encourage innovation in customer service
When business people speak of innovation, the focus is usually on a pioneering product or state-of-the-art service that will "revolutionize the industry ... read more
Ask the right questions about your IT strategy
Most businesses approach technology as an evolving challenge. You don't want to overspend on bells and whistles you'll never fully use, but you also don't want to get left behind as competitors. .. read more
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