JUNE 2018
Greetings!
That's just the cost of doing business." You've probably heard this expression many times. It's true that to invoke another cliche', you've got to spend money to make money. But that doesn't mean you have to take rising operational costs sitting down. In this article, we discuss how with the efforts of your managers and advisors, the results can be well worth it.
We also briefly discuss four ways to encourage innovation in your customer service department.
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