Helpful information about the novel coronavirus,
COVID-19
At Providence St. Joseph Health we care deeply about your health and safety. 
 
As COVID-19 (coronavirus) continues to spread within the U.S., we want you to know we are taking every precaution to keep our patients, our caregivers and our community safe. 
 
We are working closely with the Centers for Disease Control and Prevention, as well as state and local health authorities, to ensure we continue delivering safe, quality care while limiting further spread of the virus. 
 
Because many people are concerned about potential exposure to COVID-19, we want to let you know how to access our services if you think you have been exposed and are experiencing fever and respiratory symptoms.

  • Please call ahead before coming in person to one of our physician clinics, urgent care centers or emergency departments. You can find phone numbers for our providers and locations at www.stjosephhealth.org.
  • Use our new online coronavirus assessment tool. We developed this “chat” tool to help you assess your risk and to connect you with a provider virtually if you are at a higher risk for the virus.

By calling ahead or connecting with us online, we can talk with you about seeking care, including options for testing, while minimizing the risk of exposing yourself or others through an in-person visit. 

For more helpful tips visit Our Coronavirus site >>

*Contact your health plan to see if virtual appointments are a covered benefit. 
Telehealth services for WHA members
Western Health Advantage covers services provided through telehealth at
the same cost sharing that would apply to those services if they had been
provided in person. This means that when a WHA network provider offers
telehealth services, such as virtual visits, WHA members will have the
same cost-sharing that they would have for an office visit. Please refer to
your copayment summary for cost-sharing amounts.

Western Health Advantage Members that are part of the St. Joseph Health Medical Network can see a provider virtually using Express Care Virtual. With this service, you can  visit with one of our providers via online video  from the comfort of your home, seven days a week. For more information click here .


Guide to COVID-19
The Providence St. Joseph Health guide to everything you need to know about COVID-19 can be viewed here. It has information about this disease and its symptoms, as well as ways to prepare and protect yourself. This guide also has facts to help you make sense of all the recent news surrounding COVID-19.

Resources
Contact the Work Healthy Team:

Teresa Scott
Community Workforce Health Supervisor
St. Joseph Health - Northern California