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The next iteration of the Accountable Care Collaborative (ACC) will begin July 1, 2018. As a reminder, the Department has published resources and guidance for providers, members, and other interested partieson
CO.gov/HCPF/ACCPhase2
.
In this issue, you'll find:
- Attribution and Enrollment Letters
- Providing Behavioral Health Services During Transition to Regional Accountable Entities
- Submitting Questions
- Contact Information
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Attribution & Enrollment Letters
Health First Colorado members began receiving letters indicating their attribution and enrollment. Letters to members being assigned to a managed care plan were mailed on June 27. The remaining letters to members assigned to a primary care medical provider and regional organization will be mailed between July 2-23. Information about the letters can be found on our Member Messaging Resource Center on
CO.gov/HCPF/ACCPhase2
.
- Members should contact Health First Colorado Enrollment if they have any questions regarding their letter at 1-888-367-6557. State Relay: 711 for callers with hearing or speech disabilities. Call Monday to Friday, 8 a.m. to 5 p.m.
- Providers should contact their RAE for information about the attribution process or if they have questions about their list of assigned members.
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Providing Behavioral Health Services During Transition to Regional Accountable Entities
Health First Colorado, the Behavioral Health Organizations, and the Regional Accountable Entities (RAEs) are committed to ensuring a smooth transition of care for members actively engaged in behavioral health treatment.
Behavioral health providers who are working with the RAEs to finalize contracts may continue providing services to meet members' needs. The Department has a
Transition of Care policy
that
requires our managed care entities to honor a
member's ongoing course of treatment for 60 days following a change in a member's managed care entity.
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Submitting Questions
At this time, we ask that members, providers and other interested parties start by contacting their RAE if they have questions. In addition,
interested parties can submit their questions to the Department using this
form
.
The Department will not be able to respond directly to all inquiries but will direct questions to the appropriate entity while we work closely with the RAEs and other contractors to address critical issues. The Department will continue to use the questions submitted to tailor upcoming communications and resources.
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Contact Information
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Region
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Entity Name
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Contact Information for Providers
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Contact Information for Health First Colorado Members
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1
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Rocky Mountain Health Plans
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2
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Northeast Health Partners
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9925 Federal Drive, Suite 100
Colorado Springs, CO 80921
Phone: 1-800-804-5040
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3
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303-368-0037 or 1-855-267-2095 (toll free)
Monday-Friday, 8:00 a.m. to 5:00 p.m.
State Relay: 711 for callers with hearing or speech disabilities
http://www.coaccess.com/
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4
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Health Colorado, Inc.
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9925 Federal Drive, Suite 100
Colorado Springs, CO 80921
Phone: 1-800-804-5040
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1-888-502-4185
Care Coordination Line: 1-888-502-4186
Monday-Friday, 8:00 a.m. to 5:00 p.m.
State Relay: 711 for callers with hearing or speech disabilities
https://www.healthcoloradorae.com/
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5
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Colorado Access
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303-368-0038 (Denver County) or 1-855-384-7926 (toll free) (Denver County)
Monday-Friday, 8:00 a.m. to 5:00 p.m.
State Relay: 711 for callers with hearing or speech disabilities
http://www.coaccess.com/
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6
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Colorado Community Health Alliance
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Phone: 303-256-1717 (Local) or 1-855-627-4685
Contact Us
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303-256-1717 or 1-855-627-4685 (toll free)
Monday-Friday, 8:00 a.m. to 5:00 p.m.
State Relay: 711 for callers with hearing or speech disabilities
http://www.cchacares.com/
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7
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Colorado Community Health Alliance
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Phone: 719-598-1540 (Local) or 1-855-627-4685
Contact Us
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719-598-1540, or 1-855-627-4685 (toll free)
Monday-Friday, 8:00 a.m. to 5:00 p.m.
State Relay: 711 for callers with hearing or speech disabilities
http://www.cchacares.com/
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Stay Informed
We encourage all interested parties to check out our
Accountable Care Collaborative
Phase II site for the latest information:
CO.gov/HCPF/ACCPhase2
.
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The Colorado Department of Health Care Policy and Financing complies with applicable federal and state civil rights laws and does not discriminate on the basis of race, color, ethnic or national origin, ancestry, age, sex, gender, sexual orientation, gender identity and expression, religion, creed, political beliefs, or disability. Learn more about our Nondiscrimination Policy.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-221-3943 (State Relay: 711).
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1-800-221-3943 (State Relay: 711).
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