Hoglund Bus Co. October SBF

October 2018 School Bus Flyer MN

Monticello:

116 E. Oakwood Drive, PO Box 249

Monticello, MN 55362

Main: 763.295.5119

Parts: 763.295.5103

Service: 763.271.2999

Office Hours: Mon - Fri, 7:30am - 5pm

Parts & Service: Mon - Fri, 7am - 11:30pm

Bloomington:

9545 Penn Avenue S.

Bloomington, MN 55431

Main: 612.999.9505

Parts: 612.999.9502

Service: 612.999.9501

Hours: Mon - Fri, 7am - 5pm

SALES TEAM

Randy Johnson

N. MN Sales

C: 612.850.5839

randyjohnson@hoglundbus.com

Doug Erdmann

Metro MN Sales

C: 612.756.3335

dougerdmann@hoglundbus.com

Kevin Schmidt

S. MN Sales

C: 612.819.6017

kevinschmidt@hoglundbus.com

Chris Sexton

Used Inventory Manager

D: 763.271.2974

chris.sexton@hoglundbus.com

Brian Watley

Sales Manager

D: 763.271.8750

C: 612.940.3477

brian.watley@hoglundbus.com

INVENTORY

TRADE SHOWS

Hoglund Bus Annual Open House

Tuesday, September 25th, 2018 - HBC Bloomington Location

NAPT Summit

10/27 - 10/30, 2018 - Kansas City, MO

“HOGLUND EXCLUSIVE” EXTENDED SERVICE CONTRACT

Hoglund Bus is offering an exclusive extended confidence service program. Eligible to Hoglund Bus customers directly through Hoglund on specs listed below.

SERVICE INCLUDES*:

Pre-DOT Inspection
6 month cross fluid contamination check
6 month pre-DOT inspection

*Must be brought to a Hoglund Bus location

OEM PARTS:

EXAMPLES OF PARTS COVERED*:

Turbo Injectors
High pressure system EGR cooler
Lubrication system

*Contact Hoglund for a list of all covered parts

Program Details

• Upon registration of these contracts, any existing engine warranty will expire.

• Contract starts at date of delivery to end-user. Example: End-user receives full 12-month coverage from the date unit is received.

• Clean Health Report visible in Service Portal, free from active engine fault codes and/or open recall’s/AFC’s.

• DOT Inspection with recommended repairs and cost/estimate.

PARTS

Our Parts Department carries an extensive inventory of “All Makes” products and can supply everything needed to keep your vehicles running smoothly. We offer daily delivery to local and metro areas in Minnesota. Our goal is to make ordering parts as easy as possible!

Jim Lanz

C: 763.213.3531

jimlanz@hoglundbus.com

Greg Weitzel

C: 612.812.9421

gregweitzel@hoglundbus.com

Mick Maher

C: 612.756.0990

mick.maher@hoglundbus.com

PARTS SPECIALS - 763.295.5103

SERVICE

Our Service Department specializes in the repair of medium duty trucks, school buses and commercial buses. We are an authorized Allison, ArbocSV, BraunAbility, Carrier, Collins Bus, Champion Bus, Cummins Engine, IC Bus, International Truck, Glaval Bus, Ricon Lifts and TurtleTop service center. Our technicians are factory trained, ASE Certified, Master Certified and Diamond Certified in order to assist with all repairs and maintenance of your fleet. Our technicians are required to continue with ongoing classes and training.

Tech Specialist, Doug Yager

Doug Yager has been working with Hoglund Bus Company since 2007 and is our Diamond Certified Tech Specialist. Since 1978 Doug has been involved with the repair of fleets and has continued ongoing training to stay up to date with the ever changing industry and diagnostics of Navistar products.

D: 763.271.2982 E: service@hoglundbus.com

Mobile Service

Hoglund Bus Co. offers mobile service throughout Minnesota. If you can't make it to us, we'll come to you! To schedule your mobile service appointment, contact

Tom Paulson.

D: 763.271.2962 E: mobileadvisor@hoglundbus.com

Service Spotlight - iKNow article: SH5000002

Title: Fault Code Action Plan Search - Master Service Information Page

Applies To: OnCommand Service Information

Change Log: 8/8/2018 - Updated screenshot of Default PDF FCAP

8/7/2018 - Article Published

Description: Because of the launch of Live Fault Code Action Plans, you can no longer search for an individual fault code without associating it with a vehicle. The Live Fault Code Action Plans now tailors the information to the specific vehicle that you are working with. This includes everything from service parts, special tools, diagnostics procedures, etc. As a result, we have changed the Master Service Information page. The individual fault code search box has been removed. To search for a Fault Code Action Plan, you must click on the "Service Information by VIN" link. A search can be completed after entering a chassis number and a fault code.

Note - Check the Vehicle Information Page - Connection Tab prior to using this function. If a health report has been generated from a Telematics device or service tool, you can access the fault code action plan directly from there. Each fault code is a hyperlink that will launch the associated Action Plan. If a health report is not available, follow the procedure below.

Step 1: Mouse-over the "Publications" top black menu bar option. Click on "Master Service Information."

Step 2: Click on the "Service Information by VIN" link towards the bottom right-hand portion of the page.

Step 3: Enter the 8 Digit Chassis Number in the "Chassis" input box. Click on the "Fault Code Action Plan" radio button. Enter the first series of number(s) before the dash into the "Source Address" input box. Enter the next set of letters and numbers found between the dashes into the "SPN" input box. Enter the set of number(s) found after the last dash into the "FMI" input box. Click on the "Search" button.

Step 4: A new pop up window will appear with the associated fault code action plan. One of three types of action plans will return, they are outlined below.

Live Action Plan (Dynamic Webpage): Our latest version that tailors all the material contained in the action plan to the vehicle that you have entered. Note, If there was a Health Report within the last 7 Days, the Live Action Plan will bring in additional vehicle information.

Legacy Action Plan (PDF Version): Our original version that is limited to information without any interactive functionality.

Default Action Plan (PDF Version): If a fault code has not had a specific action plan released on it, this generic action plan will return. Note, if you get this generic action plan, please make sure that you typed your fault code in correctly. Since there are infinite combinations of fault codes, we cannot auto-correct any of your entries.

Quick Start Guide for OnCommand Link

Initial Setup

Before you start:

• Personal Device Setup: Have a sufficient battery on your personal device to monitor the flashing process.

• 25+ Minutes: Allow for at least 25 minutes without interruptions to complete the vehicle programming process.

• Level, Safe Location: Ensure that the vehicle is level and parked in a safe location for the entire duration of the update process.

• 12.5 to 15.5 Volts: Ensure the vehicle has sufficient battery power while the vehicle programming is in process.

• Parking Brake: Set the parking brake throughout the vehicle programming process.

Step 1: Plug in OnCommand® Link to Vehicle

1. KEY ON/ENGINE OFF

2. Plug OnCommand® Link into the vehicle 9-pin diagnostic port.

3. Confirm green PWR light is ON.

4. WAIT for about 4 minutes for device to boot up and listen for 2 beeps.

5. Confirm the amber APP light is ON.

Step 2: Connect Personal Device to OnCommand® Link

Have the sticker with the SSID and password available for the following:

1. Open the network settings on your personal device.

2. Select the network name that contains the last 8 digits of the SSID provided or last 9 of VIN.

3. Enter the password provided.

Step 3: Connect OnCommand® Link to Internet

1. Open a web browser.

2. Enter: http://192.168.100.1 to open the OnCommand® Link web app.

3. Go to: MENU>Network Settings; select your Wi-Fi network. If prompted, log into your network.

4. Click Save. WAIT for the settings to take effect.

Note: If connection is lost, between the personal device and the link, repeat Step 2: Connect Personal Device to OnCommand® Link.

Step 4: Over-the-Air Programming

1. Connect using Step 2: Connect Personal Device to OnCommand® Link section.

2. For Cummins Engines, perform ‘Step 4A: Update Cummins Engines’.

3. In the Available Update screen, click Update Calibration to initiate software update.

4. Read the pop-up warning window and click Accept.

5. Wait for the Engine Calibration Up-to-Date message to confirm successful update.

Step 4A: Update Cummins Engines

Note: The update process is divided into four phases. Do not disconnect the OnCommand® Link from the vehicle during this process.

1. Perform Step 3: Connect OnCommand® Link to internet, to check for updates.

2. If you see a message Engine Calibration up-to-date, there is no update available.

3. Otherwise, the OnCommand® Link application page will indicate the update process and provide instructions.

Hoglund Bus Co. | 800.866.3105 | 763.295.4992 | www.hoglundbus.com