By Brian Guillerault, governor at large, Generation Next
Hews Co LLC
Ah, accountability. It’s the thing we all love to talk about, but the process of actually holding people accountable is something that many leaders struggle with - especially new leaders. I’ve had my share of struggles with this, and I’m sure some of you have as well. Like anything, it takes practice to develop these skills. To help you become a better leader, this article outlines a few practical approaches to holding people accountable.
1.
Set clear expectations
People need to know exactly what is expected of them in order to do their job effectively and meet performance standards. Clarity is key, and it’s our duty as leaders to communicate clearly and directly about what those expectations are. On the other side, people need to know what the consequences are for not meeting expectations. People are responsible for doing their jobs, and we as leaders need to hold people accountable by enforcing consequences when expectations and standards are not met. To make things official, standards and consequences need to be documented. This will help remove grey areas.
